Manager, Legal Case Services

BRCSan Antonio, TX

$80,000+ / year

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Overview

Compensation

$80,000+/year

Job Description

About Us

BRC is a recognized leader in accident reconstruction and injury causation consulting, known for technical excellence and contributions to peer‑reviewed research.

Role Overview

We are seeking a skilled Manager to lead our Legal Case Services team. This role provides day‑to‑day oversight of Case Coordinators, ensuring operational consistency, workload balance, and high‑quality execution.

Key Responsibilities

Lead, coach, and develop Support, Associate, and Senior Case Coordinators.
Oversee daily workflows to ensure accuracy, timeliness, and consistency.
Balance caseloads and support consultant readiness.
Serve as escalation point for workflow or scheduling challenges.
Define and track KPIs to monitor accuracy, turnaround times, and workload balance.
Use data to identify performance gaps and drive improvements.
Implement quality checks for calendaring, documentation, and deadline compliance.
Reinforce adherence to policies and confidentiality standards.
Partner with Senior Case Coordinators on training and staff development.
Communicate effectively with leadership and cross‑functional teams.
Translate strategy into scalable workflows and measurable results.
Support technology adoption and process optimization.
Collaborate with leadership and HR on staffing and performance management.

Required Education and Experience

5+ years managing operational teams in high‑volume, deadline‑driven legal or professional services environments.
5+ years improving, stabilizing, and standardizing operations.
3+ years leveraging technology and data to manage performance and KPIs.
Associate or Bachelor’s degree in business administration, management, paralegal studies, or a related field (preferred, not required).

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FAQs About Manager, Legal Case Services Jobs at BRC

What is the work location for this position at BRC?

This job at BRC is located in San Antonio, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BRC?

Candidates can expect a pay range of $80,000 (per year).

What employment applies to this position at BRC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at BRC?

You can apply for this role at BRC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.