Manager, Enterprise Project Management
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Overview
Job Description
Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California's fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.
Who Are We?
Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members' culture and values.
Why Join Us?
We're on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you'll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.
Position Summary
The Manager, Enterprise Project Management (EPM) provides leadership and oversight for a centralized team of project managers supporting initiatives across the organization. This position ensures the disciplined execution of enterprise-wide projects, including key strategic priorities, regulatory initiatives, operational improvements, and cross functional transformation efforts.
The incumbent will develop standardized criteria for assigning project managers, create a comprehensive project management framework and performance tracking templates, define best practices, and ensure consistent, high quality delivery of the organization's priority initiatives. This role is responsible for recruiting, developing, and coaching EPM staff while fostering strong partnerships with leaders across the health plan.
Key Responsibilities
EPM Leadership & Strategy
- Establish and maintain a centralized project management capability that supports enterprise initiatives across all departments.
- Develop criteria and methodology for the assignment of project managers based on project scope, complexity, risk, and organizational impact.
- Define, implement, and champion standardized EPM processes, tools, templates, and performance metrics.
- Ensure EPM alignment with organizational goals, regulatory requirements, and strategic priorities.
Project Oversight & Governance
- Oversee a portfolio of projects to ensure timely delivery, quality outcomes, and stakeholder satisfaction.
- Implement project performance tracking and reporting standards, including dashboards and executive level updates.
- Conduct regular project reviews to assess progress, identify risks, and drive issue resolution.
- Ensure adoption of project management best practices across the organization.
Team Management & Development
- Recruit, hire, train, and mentor a team of skilled project managers.
- Assign project managers to initiatives based on established criteria and workload balancing.
- Conduct performance reviews, provide direction, and support continuous professional development.
- Encourage a culture of accountability, collaboration, and operational excellence.
- Conduct post-program evaluations and integrate lessons learned into future planning cycles and the development of best practices.
Stakeholder Engagement
- Serve as a strategic partner and advisor to executive leadership and departmental leaders on project planning and execution.
- Facilitate cross functional collaboration to ensure alignment and successful project outcomes.
- Communicate project status, risks, and outcomes in a clear and concise manner to senior leadership and governance committees.
- Other duties as assigned.
Leadership Expectations
By way of leadership approach, mobilize others to create extraordinary results, and unite people to turn challenges into successes by championing the following:
- Model the Way:
- Clarify values by finding your voice and affirming shared values
- Set the example by aligning actions with shared values
- Inspire a Shared Vision
- Envision the future by imagining and sharing exciting possibilities
- Enlist others in a common vision by appealing to shared ambitions
- Challenge the Process
- Search for opportunities by seizing the initiative and looking outward for innovative ways to improve
- Experiment and take risks by consistently generating small wins and learning from experience
- Enable Others to Act
- Foster collaboration by building trust and facilitating relationships
- Strengthen others by increasing self-determination and developing competence
- Encourage the Heart
- Recognize contributions by showing appreciation for individual excellence
- Celebrate values and victories by creating a spirit of community
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