Manager, Marketing Technology & Enablement

ExpediaSeattle, Washington

$116,500 - $163,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Compensation

$116,500-$163,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Manager, Marketing Technology & Enablement

Introduction to the Team

Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.

Make An Impact!

We'relooking for a Manager, Marketing Technology & Enablement to join the Martech Platform & Enablement team and own the operational layer that allows teams to use the platform consistently and effectively.You'lldrive the expansion of our marketing channel capabilities, own global standards and templates, serve as the central enablement leader for our SFMC migration, and own theefficiencyimprovementsof production processes.This role combines strategic channel planning, operational process design, standards ownership,and hands-on enablement to ensure our marketing technology stack scales effectivelyfor the future.

In This Role You Will:

Standards, Patterns, and Templates

Own andmaintainglobal naming standards, program structures, folder hierarchies, and asset organization patterns forall marketing channels.

Develop andmaintaina library of modular, reusable assets including journey blueprints, automation workflows, data filters, and content blocks; partnerwith design and development to build standardized email templates.

Create and enforcescalable processes andblueprintsto enable efficient execution includingQA checklists, testing protocols, launch readiness checklists, and quality standards for campaign launches and automation workflows.

Partner withstakeholdersto evolve standards based on real-world usage and feedback, balancing flexibility with governance; regularly review adoption and friction points, torefine the operating model.

Training & Enablement

Serve as the central owner for all Marketing Operations training and enablement onall Marketing Operations owned channels.

Create comprehensive enablement materials includingmigration training,how-to guides, quick-reference documentation,andtroubleshooting resources, for bothstandardexecution and new capabilities, enabling Marketing Operations teams to self-serve.

Own the operating model for external agency support used forchannelproduction, including process design, handoff rules, improvement opportunities, and effectiveness of the support model.

New Channel Strategy, Onboarding & Consulting

Lead the evaluation, business case development, and proof-of-conceptfor new marketing channels.

Define reference architectures(data flows, integrations requirements, technical architecture)and implementation patterns for each channel, ensuring consistency and scalability acrossplatforms and teams.

Own the operational rollout strategy for new channels once technical patterns are proven, including phased implementation plans, success criteria, adoption metrics, and rollout readiness.

Serve as an internal consultant to teams on automation strategy and operating model design, helping them think through how to best leverage platform capabilities for their specific business needs.

Platform Governance, Roadmap & Deliverability

Contributeand communicate the Marketing Operationsmartechroadmap, including channel capabilities,platformfeature adoption, and tool evaluations.

Partner withcapability teamsand Senior Manager to manage vendor relationships and contribute to RFPs for new channel tools.

Establish andmonitorbaseline email and channel performance metrics (open rates, engagement rates, deliverability benchmarks),identifyingtrends and improvement opportunities.

Define governance frameworksfor platform usage including access controls, approval workflows, and compliance requirements, suggesting needs for improvements in process and enablement.

Experience and Qualifications:

6+ years of experience in marketing operations or marketing technology with a strong focus on enablement, training, or process design.

4+ years of hands-on experience with Salesforce Marketing Cloud (SFMC),including Email Studio, Journey Builder, and multi-channel campaign orchestration.Experience with Adobe Marketo a plus.

Proventrack recorddesigning and delivering training programs, enablement materials, and documentation for technical marketing platformsto diverse audiences (technical vs not).

Experience evaluating and implementing new marketing channels (SMS, push, in-app, social, etc.) including vendor selection, POC execution, and rollout planning.

Experience creating templates, standards, and governance frameworks that balance consistency with flexibility across multiple teamswhile factoring in improvement to operational efficiency and team effectiveness.

Technical curiosity and ability to learnnew marketingtechnologies quickly; comfort working alongside technical teams even if not writing code.Familiarity withAMPscriptand SSJS is a plus.

Ability to read and understand complex data sets; familiarity with JSON structures, data payloads, and interpreting technical documentation for troubleshooting and validation.

Highly organized with proven ability to managenumeroushigh-priority initiatives concurrently; experience withroadmapping, strategic planning, and coordinating projects across multiple teams and stakeholders.

The total cash range for this position in Seattle is $116,500.00 to $163,000.00. Employees in this role have the potential to increase their pay up to $186,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in Austin is $116,500.00 to $163,000.00. Employees in this role have the potential to increase their pay up to $186,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request athttps://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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FAQs About Manager, Marketing Technology & Enablement Jobs at Expedia

What is the work location for this position at Expedia?

This job at Expedia is located in Seattle, Washington, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Expedia?

Candidates can expect a pay range of $116,500 and $163,000 per year.

What employment applies to this position at Expedia?

Expedia lists this role as a Full-time position.

What experience level is required for this role at Expedia?

Expedia is looking for a candidate with "Director" experience level.

What benefits are offered by Expedia for this role?

Expedia offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Expedia?

You can apply for this role at Expedia either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.