Manager, Marketing Technology & Integrations

ExpediaChicago, Washington

$116,500 - $163,000 / year

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Compensation

$116,500-$163,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Manager,Marketing Technology& Integrations

Introduction to the Team

Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.

Make An Impact!

We'relooking for a Manager, Marketing Technology & Integrations to join the Martech Platform & Enablement team as the technical owner of themartechstackoperations platform. This role holds thetechnical accountability in the team for platform setup, integrations, migration architecture, platform stability, and system-level troubleshooting.You'lldefine and prove technical solutions that improve scale and reduce manual effort—including AI-enabled workflows—while partnering with various teams to design data architectures, manage platform configurations, anddrive migrations.

In This Role You Will:

SFMC Platform Administration

Manage environment strategy including sandbox vs. production configurations, user roles/permissions,authentication,IP/domain management, and security protocols.

Maintain comprehensive platform documentationand communicationsincluding system architecture, configurations, data models, operational runbooks,change management processes,andscheduled maintenance& outagesacross environments.

Serve as the escalation point forhighly complexplatform issues that Marketing Operations or other users cannot resolve independently, diving deep into system-level problems to diagnose root causes and implement solutions.

Manage support operations forSalesforce Marketing Cloud, includingsubmittingand managing support cases,ensuringteams are set up for success.

Data & Integration Architecture

Partner with Data Engineering and CRM teams to design and implementout of the boxdata flows between marketing systems,as well ascustom external data solutionswhen.

Own technical decisions and design on data models, field mappings, event structures, and API usage; including extensions and payloads for campaign execution and orchestration.

Monitorand centrally tracktechnical issues and implement preventive measures.

MigrationExpertise

Help developthe end-to-end migration playbook to SFMC, including technical requirements, sequencing, and guardrails.

Partner with Marketing Operations teams to sequence migrations,validatetechnical readiness, and manage deprecation of legacy systems.

AI-Enabled Workflow Improvement & Technical Solutions

Implement and designscalabletechnical solutionsand automation to reduce manual effort and improve operational efficiency across allteams.

Own the evaluation, design, and proof-of-concept development for AI-enabled solutions.

Partner with solutions and capability teams to lead expansion of technical solutions that support deeper team efficiency,ensuring alignment with enterprise architecture and security standards.

Platform Observability & Deliverability

Own the technical aspects of deliverability management including domain configuration, authentication setup, sending infrastructure, suppression mechanics, and technical risk remediation.

Monitor andmaintainplatform health metrics including integration stability,platform failures,data sync performance, API usage, and system-level performance indicators,establishingcommunication and preventive action.

Experience and Qualifications:

6+ years of experience in marketing technology with at least 4+ years as a hands-on Salesforce Marketing Cloud administrator in a B2B tech environment.Additionalexperience with Marketo a plus.

Deep technical expertise in SFMC architecture including Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions.

Strong experience with data integration technologies: APIs, SQL,AMPscript, SSJS, and data pipeline designincluding experience with data architecture concepts (normalization, many-to-many relationships, custom objects, event-driven data models, and data quality frameworks).

Experience with AI/ML tools and automation frameworks; proven ability to build proof-of-concepts for AI agents or intelligent automation solutions and scale them to production; strong ability to evaluate AI use cases for technical feasibility and business value.

Front-end development experience with HTML, CSS, and JavaScript is a plus, particularly for troubleshooting, maintaining, and working on email templates, landing pages, and dynamic content within SFMC.

Proven problem-solver who thrives in ambiguity; highly organized with ability to manage multiple priorities and coordinate cross-functional projectseffectively.

The total cash range for this position in Seattle is $116,500.00 to $163,000.00. Employees in this role have the potential to increase their pay up to $186,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in Chicago is $108,500.00 to $152,000.00. Employees in this role have the potential to increase their pay up to $173,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in Austin is $116,500.00 to $163,000.00. Employees in this role have the potential to increase their pay up to $186,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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FAQs About Manager, Marketing Technology & Integrations Jobs at Expedia

What is the work location for this position at Expedia?

This job at Expedia is located in Chicago, Washington, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Expedia?

Candidates can expect a pay range of $116,500 and $163,000 per year.

What employment applies to this position at Expedia?

Expedia lists this role as a Full-time position.

What experience level is required for this role at Expedia?

Expedia is looking for a candidate with "Director" experience level.

What benefits are offered by Expedia for this role?

Expedia offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Expedia?

You can apply for this role at Expedia either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.