Manager, IT Systems and Endpoint Management

We are seeking a highly skilled and experienced hands-on Manager, IT Systems and Endpoint Management to lead the operations and support of our enterprise systems and endpoint environment. This role will oversee a team responsible for the implementation, maintenance, and security of endpoint devices, operating systems, enterprise applications, and related infrastructure. The Manager will ensure a reliable, secure, and optimized IT environment that supports business productivity and growth

Key Responsibilities

Leadership & Strategy

• Lead, mentor, and develop a high-performing IT systems and endpoint management team.
• Define and execute endpoint asset lifecycle strategies, including tracking, device provisioning, patching, upgrades, and decommissioning.
• Collaborate with IT leadership to align system and endpoint strategies with organizational goals.

Endpoint & Systems Management

• Oversee endpoint management platforms (e.g., Microsoft Intune) to ensure secure and consistent configuration.
• Manage enterprise operating systems (Windows, macOS, Linux) and mobile device ecosystems.
• Implement and monitor patch management, vulnerability remediation, and compliance with security policies.
• Support enterprise systems such as Microsoft 365, collaboration tools, and on-premises servers as needed.

Operations & Support

• Establish and maintain system health monitoring, reporting, and analytics for endpoint performance and availability.
• Define and maintain IT policies, procedures, and standards related to system and endpoint management.
• Partner with Information Security to ensure compliance with regulatory and organizational requirements.
• Drive automation and process improvements to enhance efficiency and reduce manual workloads.

Project & Vendor Management

• Plan and execute system upgrades, endpoint refresh cycles, and related IT projects.
• Oversee vendor relationships, licensing, and contracts for endpoint and systems management tools.
• Evaluate and recommend new technologies to enhance endpoint performance, user experience, and security posture.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 7+ years of progressive IT experience with a focus on systems and endpoint management, with at least 2–3 years in a leadership/management role.
• Proven expertise with enterprise endpoint management platforms (Microsoft Intune).
• Strong knowledge of Windows, macOS, mobile OS, and enterprise application environments.
• Experience with patch management, compliance frameworks, and vulnerability management.
• Strong understanding of ITIL or similar service management frameworks.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to balance strategic planning with hands-on technical oversight.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
• Certifications such as Microsoft Certified: Endpoint Administrator, MCSA/MCSE, ITIL, or CISSP are preferred.
• Experience managing hybrid cloud/on-premises environments (Azure).
• Background in automation (e.g., PowerShell, scripting, configuration management).

Why Join Us?

• Opportunity to shape and modernize the endpoint management strategy of a growing organization.
• Lead a talented team in delivering reliable, secure, and innovative IT services.
• Collaborative culture with strong executive support for technology investments.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.