Manager, ED & Observation Case Management
Overview
Schedule
Full-time
Education
Nursing (RN, LPN)
Social Work (LSW, LMSW, LICSW)
Career level
Director
Remote
On-site
Compensation
$108,867-$130,000/year
Benefits
Career Development
Job Description
A leading healthcare organization in Houston is seeking an experienced Manager of Emergency Department (ED) & Observation Case Management to provide leadership and oversight for a high-performing case management team.
This leadership role is responsible for coordinating and managing daily operations related to care facilitation, utilization management, case management, and discharge planning while supporting quality outcomes, patient throughput, and financial performance.
Key Responsibilities
- Lead day-to-day operations of the ED and Observation Case Management team
- Oversee utilization management, care coordination, and discharge planning activities
- Partner with physicians, nursing leadership, social work, and ancillary departments to improve patient outcomes
- Utilize data and metrics to drive performance improvement initiatives
- Support staff development, coaching, mentoring, and performance management
- Assist with departmental budgeting, resource management, and strategic planning
- Ensure compliance with regulatory and payer requirements
- Promote patient-centered care and operational excellence
If you have a background in hospital case management leadership and are looking for an opportunity to lead a high-impact team within a respected healthcare organization, we would welcome the opportunity to speak with you.
Requirements
Qualifications:
- Current Texas RN license OR LMSW required (LCSW preferred)
- Case Management Certification (CCM, ACM, or equivalent) required
- Minimum 5 years of experience in:
- Utilization Management
- Case Management
- Discharge Planning
- Cost/Quality Management Programs
- Minimum 3 years of hospital-based nursing or social work experience
- Minimum 3 years of leadership experience
- Strong understanding of payer requirements, utilization review, care coordination, and performance improvement
Benefits
Compensation & Benefits
- Base Salary: $108,867 - $130,000
- Annual Management Incentive Bonus Target: 10%
- Maximum Bonus Opportunity: 15%
- Full Relocation Assistance Available
- Comprehensive Benefits Package
- Career Growth Opportunities Within a Large Healthcare System
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FAQs About Manager, ED & Observation Case Management Jobs at GHI Staffing Solutions
What is the work location for this position at GHI Staffing Solutions?
This job at GHI Staffing Solutions is located in Houston, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GHI Staffing Solutions?
Candidates can expect a pay range of $108,867 and $130,000 per year.
What employment applies to this position at GHI Staffing Solutions?
GHI Staffing Solutions lists this role as a Full-time position.
What experience level is required for this role at GHI Staffing Solutions?
GHI Staffing Solutions is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position includes Nursing (RN, LPN) and Social Work (LSW, LMSW, LICSW). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by GHI Staffing Solutions for this role?
GHI Staffing Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at GHI Staffing Solutions?
You can apply for this role at GHI Staffing Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.