Manager, Supply Center - Brickworks Supply

ABOUT BRICKWORKS SUPPLY

Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., that provide customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale.

As part of Brickworks North America, Brickworks Supply Center offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers. Through knowledgeable teams, well-stocked locations, and dedicated customer support, Brickworks Supply Center helps bring residential and commercial building visions to life—from concept and design through construction and completion.

About the role:

The Supply Center Manager is responsible for the overall administration and operation of the retail center and promoting the sale of manufactured and purchased products. The primary responsibilities include cultivating business growth in local markets; supervising daily customer service, dispatching, purchasing, and yard activities; initiating and coordinating promotional activities; and, maintaining, inventory control, accounting functions, financial analysis, reporting, and a safe work environment.

Responsibilities:

• Cultivate business growth by generating demand for sales through the development of customer and supplier relationships, community outreach and involvement, promotional plans and activities
• Daily management of retail yard employees and inside counter sales.  Provide support to District Sales Managers with respect to cost/pricing of products, preparation of quotes, orders and leads
• Train and support customer service personnel to strengthen and maintain a superior level of sales service. Conduct monthly meetings with brick center employees and reinforce continuous improvement programs
• Initiate and coordinate promotional activities and events to increase market awareness and sales
• Supervise loading, billing, and cash sales procedures to insure compliance with corporate internal control policies
• Prepare month-end reporting including coordination of physical inventories, inventory valuation, accounts payable cutoff, and preparation of accruals
• Initiate, implement and maintain reporting system to keep management aware of operating costs in all areas
• Analyze sales data and maintain satisfactory gross profit margins for all items sold
• Oversee dispatch function to ensure that customer orders are delivered on a timely basis
• Initiate, review and approve purchase orders for all supply center materials
• Ensure location safety and housekeeping standards, compliance, training, and reporting are met in accordance with the company requirements
• Research opportunities for lowering costs such as lower freight rates inbound or outbound including negotiation with haulers and/or suppliers on a job-to-job to basis
• Maintaining an adequate supply of samples of products to furnish to customers and architects on a 24 hour turnaround basis
• Where applicable and at the discretion of management, be responsible for outside sales of specified product lines; i.e. hardscapes, interior thin brick, and management of location installation services

Required Skills/Abilities

• Excellent organizational and communication skills
• Ability to promote products, develop sales and provide excellent customer service
• Advanced computer and math skills, knowledge of basic accounting principles
• Understanding of freight logistics and dispatching
• Detail oriented and accurate
• Supervisory skills including ability to develop subordinates and delegate responsibility

Education and Experience Requirements

• College degree in business/marketing or equivalent experience
• 3 to 5 years previous experience in sales/customer service supervision
• Knowledge of building product materials and construction industry preferred

This job description is not intended to be all inclusive an as such the employee will also be required to perform other reasonable business duties as may be assigned by their immediate supervisor and or other management personnel.

Equal Opportunity Employer