Manager | Health Information Management

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Scheduled Weekly Hours:

40

Manager | Health Information Management (enterprise)

• Location: Primarily remote, with some on-site presence required in Green Bay or La Crosse, WI

• Direct Reports: Approximately 32 across the enterprise

Position Summary

The Manager of Health Information Management will play a key role in advancing innovation, supporting high-quality outcomes, and guiding the development of applications that improve organizational efficiency. This leader will manage relationships between business operations and information technology, work collaboratively with Agile teams, and mentor and develop a high-performing team of professionals. The ideal candidate brings strong leadership, business acumen, and experience supporting clinical and business systems in a healthcare environment.

Education

Required

• Bachelor's degree or equivalent combination of 3-4 years of education and experience

Desired

• Bachelor's degree in Healthcare or Computer Science

Certification/Registration/Licensure

• N/A

Experience

Required

• 3-4 years of experience in clinical and business system implementation support or health information management

Desired

• 2 years of supervisory experience in a healthcare setting

Essential Job Duties / Major Responsibilities

• Lead and inspire a team of analysts to develop and implement strategic and operational plans for clinical systems, ensuring alignment with industry trends, regulatory requirements, and organizational objectives.

• Recruit, develop, and retain a motivated, high-performing team through effective leadership and engagement.

• Build and maintain strong partnerships with internal departments and external stakeholders to foster collaboration and alignment on key initiatives.

• Leverage business engagement to understand and anticipate organizational needs, using business acumen and creativity to shape demand effectively.

• Enable product and service managers to gain deeper insight into diverse business and geographic requirements, facilitating tailored solutions.

• Communicate clinical products and services clearly to business constituents and fusion teams to ensure alignment and adoption.

• Complete applicable technology competency within six months of hire for supported technology.

• Champion innovation by researching and applying new methodologies, tools, and technologies to enhance learning and system performance.

• Ensure team awareness and focus on strategic priorities to maximize impact and resource utilization.

• Oversee financial management by achieving budget targets, analyzing financial data, and implementing cost-efficient solutions.

• Manage relationships with software vendors and service providers, including contract negotiations, service agreement oversight, and prompt issue resolution.

• Promote a culture of continuous improvement and data-driven decision-making across the organization.

• Track and report key performance indicators to evaluate initiative success and stakeholder satisfaction.

Core Leadership Expectations

• Organizational Strategy and Implementation: Recognizes market trends, assesses impact on the area of responsibility, contributes to responsive strategic plans, develops operational plans, and communicates them to gain alignment and commitment.

• Fiscal Management: Uses established processes to ensure accountability for effective operations and resource management.

• Human Resource Management: Uses established processes to select, align, develop, motivate, manage, and retain a highly skilled team.

• Excellence in Service and Quality: Supports seamless delivery of quality patient care, safety, patient experience, and customer service. Uses Continuous Quality Improvement principles and platform planning in decisions, improvements, and system design.

• Organizational Leadership: Provides leadership and accomplishes objectives by integrating processes and initiatives while modeling collaboration. Participates in and supports brand and service delivery teams as requested.

• Maintains accountability for implementation of regulatory requirements.

• Serves as liaison to the community.

• Performs duties and responsibilities as defined by the department, if applicable.

Why Join Us:

• Benefits Package: We offer a comprehensive benefits package that varies based on your location. To learn more about the specific benefits available in your area, please inquire with the recruiter during the application process.

• Flexible Work Location: This role offers the ability to work primarily from home. There is an expectation that this leader comes on-site as business needs dictate in either Green Bay or La Crosse, WI.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer