Manager, Program Manager

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.

Manager, Program Manager

Job Description:

HITT Contracting is seeking a seasoned Technical Program Manager to lead execution of complex, cross-functional technology and digital initiatives across the enterprise. This role spans enterprise system implementations, custom software delivery, SaaS platforms, integrations, digital transformation initiatives, merger integration efforts, and SDLC programs. The Technical Program Manager is accountable for driving disciplined execution across internal teams, system integrators, consultants, vendors, and development partners - ensuring alignment, accountability, and forward momentum across complex, interdependent initiatives. This is a hands-on role for a strong operator who can quickly establish context, enforce governance discipline, and drive execution.

The Technical Program Manager serves as the driver across business leaders, product teams, architects, engineering teams, and external delivery partners. This role ensures alignment, momentum, and disciplined execution across complex initiatives. Success requires strong technical fluency, sound judgment, expertise across various delivery frameworks, executive-level communication, and the ability to influence outcomes, drive progress, and resolve friction without direct authority.

Responsibilities:

Enterprise Technology & Digital Execution

• Lead delivery of enterprise system implementations, application initiatives, integrations, digital transformation programs, and technology components of merger or divestiture integrations.

• Operate within appropriate delivery models (Agile, Waterfall, hybrid, IMO frameworks) to ensure structured progression from intake through stabilization.

• Orchestrate cross-functional execution across business, product, engineering, architecture, security, and operations teams.

• Proactively manage interdependencies across systems, data, vendors, and stakeholders to maintain forward momentum.

Vendor & Delivery Partner Oversight

• Partner with system integrators (SIs), consultants, and external vendors to drive accountability against scope, timeline, and quality expectations.

• Establish clear roles, responsibilities, and decision ownership across internal and third-party teams.

• Monitor vendor performance and escalate delivery friction or misalignment as needed.

• Ensure structured documentation, decision tracking, and clean handoffs across parties.

PMO Development, Governance & Discipline

• Help build and mature PMO capabilities, including governance standards, delivery frameworks, reporting cadence, and risk management processes.

• Establish structured intake, prioritization, sequencing, and scope control mechanisms across initiatives.

• Implement and maintain RAID management, decision logs, and executive-ready reporting.

• Prepare initiatives for steering committee and executive reviews with clear risk posture and recommendations.

• Ensure operational readiness, change adoption, and post-deployment stabilization to drive sustained value realization.

Qualifications:

• 7+ years of experience leading complex technology or digital initiatives in cross-functional enterprise environments.

• Strong understanding of full-lifecycle SDLC processes (requirements, design, build, test, deploy, stabilize) across Agile, Waterfall, and hybrid delivery models.

• Demonstrated ability to influence without authority, drive alignment across business and technical stakeholders, and maintain momentum in ambiguous conditions.

• Experience managing system integrators (SIs), consultants, or external delivery partners and holding them accountable to scope, timeline, and quality commitments.

• Proven track record of unblocking teams, managing cross-system and cross-team dependencies, and delivering results across multi-workstream initiatives.

• Strong executive communication skills with the ability to translate technical complexity into clear, actionable narratives.

• Working knowledge of enterprise governance practices, risk management (RAID), and structured decision tracking.

Preferred Qualifications:

• Bachelor’s degree or equivalent practical experience in program delivery, operations, technology, or business transformation

• Experience standing up or maturing PMO governance models, cadence, and delivery standards.

• Experience supporting enterprise system implementations, digital transformations, or technology integrations.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies.

• PMP, PgMP, SAFe, or related certification preferred.

HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.