Manager, Clinical Congregate Care

Description

Full-Time | Hoyleton, IL

Salary Range: $68,993.60 - $86,242.00 per year

Hoyleton is seeking a clinical leader who believes that structure, compassion, and accountability can coexist, and that young people deserve all three. As our Manager of Clinical Congregate Care, you'll guide the therapeutic direction of our residential and transitional living programs, ensuring that every youth we serve experiences a safe, trauma-informed, and developmentally focused environment.

This role is ideal for a licensed or license-eligible clinician who thrives at the intersection of direct care, leadership, compliance, and systems-level impact.

What Your Days Actually Look Like

You'll spend most of your time supporting therapists, reviewing clinical work, and coordinating across programs and schools, with a regular presence in both Hoyleton and Fairview Heights.

• Attend and lead monthly staffing and clinical meetings
• Review case notes, treatment plans, and documentation for quality and compliance
• Guide therapists in treatment planning, crisis response, and CARE/TCI application
• Communicate regularly with schools, case managers, and program managers
• Step in to support staff during short-staffed periods or complex situations

What You'll Do

You'll serve as the clinical backbone of our residential programs, partnering closely with the Director of Residential Services and the Director of Child Welfare to ensure care delivery is both therapeutically sound and operationally strong.

Clinical Leadership & Supervision

• Recruit, supervise, coach, and evaluate residential and transitional living therapists
• Address performance concerns and recommend disciplinary actions when needed
• Identify training needs and contribute to the agency's annual staff development plan

Program Oversight & Treatment Coordination

• Lead clinical team meetings and staffing in alignment with agency guidelines
• Oversee treatment planning, IATPs, and ICMPs for all residents
• Ensure treatment is focused on stabilization, family involvement, and timely community reintegration
• Consult with staff on complex behavioral needs and crisis response strategies

Compliance & Documentation

• Ensure clinical documentation and Medicaid billing comply with Rules 132 and 140
• Maintain records for case reviews, court hearings, and administrative reporting
• Monitor performance data to support effective treatment planning and permanency outcomes

Safety, Culture & Crisis Response

• Promote and model CARE principles and TCI practices
• Support staff in maintaining safe, therapeutic environments
• Assist with crisis de-escalation and physical intervention when required

Requirements

Who We're Looking For

This role is for a professional who can balance clinical integrity, regulatory compliance, and people leadership, without losing sight of the human impact behind every case file.

Required Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related human services field
• Minimum of 2 years of clinical experience in high-acuity youth settings (e.g., congregate care, therapeutic schools, or combined developmental and behavioral health environments)
• Eligibility for licensure (LCSW, LCPC, or LMFT)
• Strong working knowledge of trauma-informed care and behaviorally complex youth populations
• Ability to become TCI certified and serve as a CARE/TCI trainer
• High level of interpersonal skill, confidence, and ability to lead in group settings
• Valid driver's license and proof of auto insurance
• DCFS/CANTS clearance eligibility
• Must be at least 21 years of age

Preferred

• Active LCSW, LCPC, or LMFT
• Residential and supervisory experience

How We Support Our Team

Hoyleton offers a comprehensive benefits package designed to support your health, growth, and long-term stability:

• Medical insurance and Health Savings Account (HSA) with company contributions

• Dental and vision insurance

• Cellphone reimbursement

• Paid vacation, sick, and personal days

• 11 paid holidays

• Paid parental leave

• 403(b) retirement plan with up to 5% employer match

• Employer-paid life insurance

• Optional supplemental benefits, including:

• Life insurance

• Short-term disability

• Long-term disability

• Accident coverage

• Critical illness coverage

• Employee Assistance Program (EAP) for employees and household members

• Tuition reimbursement to support continued learning and professional growth

• BenefitHub Perks Program with employee discounts

Our Care Philosophy: CARE & TCI

Hoyleton operates under the CARE (Children and Residential Experience) model developed by Cornell University, grounded in six principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

All staff complete CARE and Therapeutic Crisis Intervention (TCI) training upon hire, with ongoing testing and skills validation as part of our commitment to safety and excellence in care.

Work Environment

This position is based in a residential setting and includes travel to agency sites, partner organizations, and client locations as needed. The role may involve standing, walking, stair climbing, and lifting up to 25 pounds in support of program operations.

Why This Role Matters

This isn't just a management position.

It's an opportunity to set the clinical tone for an entire program, mentor future clinicians, and directly influence outcomes for youth navigating some of the hardest chapters of their lives.

If you lead with both standards and heart, we want to talk to you.