Manager, Regulatory Compliance

Manager, Regulatory Compliance Job Summary

The Manager, Regulatory Compliance will lead a team of analysts to provide guidance and management of regulatory reporting requirements in all states with Insurance Departments, Surplus Lines Associations and Bureaus for admitted and surplus lines entities.

Duties and Responsibilities

Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer ServiceProvide oversight, guidance and hands-on assistance with:

Identification, implementation and maintenance of annual and quarterly regulatory filing requirements in all states for surplus lines and admitted entities, necessary to remain in good standingComplete documentation of all filings in network files and Compliance DashboardProper management of Secretary of State filings for insurance entities and management companiesClaims Adjuster licensing and agent appointments/terminationsService of Process and consumer complaintsPremium reporting requirements for surplus lines insurers

Ensure a high level of compliance in all jurisdictions including the ability to meet required deadlines with no fines or penaltiesProvide proper review and sign off on all filings submittedEnsure that project and department milestones and goals are metGuide and help team members with project issuesResponsible for day-to-day tactical team decisionsCollaborate with staff to establish development plansProvide employee feedback through regular check-ins and writing and delivering performance reviewsOther duties as required by management

Knowledge, Skills and Abilities

Direct knowledge of surplus lines and admitted filing requirementsBroad knowledge of commercial and personal lines of businessBroad knowledge of adjuster licensing, producer appointment, termination and renewal requirementsStrong written and verbal communication skillsActive listening skillsAbility to convey technical process information in a clear and concise mannerAttention to detail and excellent organizational skillsProficiency in MS Office SuiteResearch, analysis and problem-solving skillsAbility to identify and make process and procedure improvement recommendationsStrategic critical thinker with creative problem-solving abilitiesAbility to perform effectively as part of a team and provide transparency to leadershipAbility to lead, motivate, influence, and mentor staffAbility to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountableAbility to manage multiple tasks and projects effectively

Experience and Education

Bachelor's Degree preferred, or equivalent combination of education, training and experienceMinimum of five years of experience in insurance compliance with concentration in surplus lines and admitted filings requiredMinimum of three years of people management experience requiredCertifications (CPCU, AINS, ARC) preferred

The salary range for this position is $101,100 - $151,700 annually.

This position is eligible to participate in James River's annual short-term incentive bonus program.Actual compensation will be determined based on several factors, including relevant experience, qualifications, job-related skills, education, professional certifications, internal equity, market considerations and other business-related factors.#LI-AF1#LI-Remote