Manager, Branch Operations (Banking)

Branch Operations Leadership Opening | Lucrative Base + Bonus | Reports to VP!This Jobot Job is hosted by: Emily KlopfensteinAre you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.Salary: $90,000 - $135,000 per yearA bit about us:Ready to step into a key leadership role at a community-focused bank where your skills will shape daily operations and customer relationships?With a mission rooted in service, integrity, and community engagement, this financial institution is dedicated to providing exceptional banking solutions through personalized service and operational excellence. The team embraces a culture of collaboration and accountability, promoting professional growth while ensuring regulatory compliance and superior customer experience.Why join us?

• Take on a key leadership role with real impact on branch operations and customer experience
• Grow your career in a supportive environment focused on mentorship, training, and advancement
• Contribute to a collaborative team culture that values professionalism, compliance, and service
• Engage in community outreach while working for a stable, growth-oriented organization
• Enjoy strong work-life balance and structured development opportunities

Job DetailsA well-established, growth-oriented financial institution is seeking an experienced Manager of Banking Operations to oversee regional branch operations, onboarding, and deposit-related functions across multiple locations. This leadership role partners closely with senior operations leadership and plays a key role in operational excellence, compliance, team development, and risk management.This is an excellent opportunity for a seasoned banking professional who enjoys leading teams, improving processes, and ensuring regulatory and operational integrity across branch environments.Key Responsibilities

• Oversee daily operations across multiple bank branches, ensuring accuracy, efficiency, and high service standards
• Lead and support branch management teams through coaching, mentoring, and performance management
• Maintain and enhance branch procedures, ensuring compliance with internal policies and regulatory requirements
• Oversee onboarding and new account processes for consumer and business customers, including CIP/KYC compliance
• Manage branch audits, certifications, cash controls, and remediation efforts as needed
• Serve as a subject matter expert on deposit operations, fraud prevention, disputes, and risk management
• Partner with senior leadership on operational improvements, metrics reporting, and strategic initiatives
• Lead or support system implementations, enhancements, and cross-functional projects
• Act as a key point of contact for branch communications and vendor management
• Directly manage operational staff and provide oversight to branch leadership teams
• Conduct regular meetings focused on staff development, compliance, and operational performance
• Support HR-related functions including performance evaluations, disciplinary actions, and workforce planning
• Foster a collaborative, accountable, and service-driven culture across branch operations

Qualifications

• 10+ years of progressive banking experience, with strong exposure to branch and deposit operations
• Proven leadership experience managing teams and complex operational functions
• Strong working knowledge of banking regulations, including BSA, AML, OFAC, and CIP
• Experience with deposit products, risk management, and fraud mitigation
• Ability to manage multiple priorities, meet deadlines, and lead through change
• Excellent communication, organizational, and decision-making skills
• Proficiency with Microsoft Office tools (Excel, Word, Outlook, Teams, PowerPoint)
• Core banking system experience preferred (Fiserv/Premier a plus, not required)

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button._{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy}