Manager, Commercialization Product
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Overview
Job Description
About Lovesac
We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live.
Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.
About our Culture
At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.
About the Role
As our Manager, Commercialization - Product, you are responsible for the end-to-end process of bringing new and exciting Lovesac products to market. As our business continues to scale with new products and product platforms, you will play a pivotal role in ensuring cross-functional alignment and execution from product concept through omni channel go-to-market introduction, delivering launches that are on time, operationally sound, and aligned with the brand.
This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT.
Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.
What You'll Do
Launch Execution & Program Management
- Own and manage detailed cross functional commercialization timelines, milestones, dependencies, and deliverables from product design through omni-channel go-to-market execution.
- Ensure all launch requirements are identified, sequenced, tracked, and completed across Product Design, Brand, Marketing, Operations, Supply Chain, Planning, Retail, E-commerce, and Services.
- Drive executional rigor to deliver launches that are ready, repeatable, and scalable.
Cross Functional Alignment
- Serve as the connective tissue across teams-ensuring clarity of ownership, decision rights, and handoffs throughout the launch lifecycle.
- Lead regular working team meetings to review status, confirm readiness, surface risks, and resolve gaps proactively.
- Proactively communicate risks, issues, tradeoffs, and decisions that could impact timing, scope, or the customer experience.
Customer Experience & Readiness
- Champion the end-to-end customer experience throughout the development and commercialization process.
- Partner with cross functional teams to ensure products launch seamlessly in stores, online, and through customer support.
- Support field, digital, and service readiness through coordinated execution and clear delivery of requirements.
Launch Reviews & Communication
- Prepare materials for enterprise share outs, product readiness reviews, and launch checkpoints.
- Ensure leadership has clear, concise visibility into launch status, risks, and readiness across teams.
Process, Tools & Continuous Improvement
- Apply and help evolve commercialization tools, templates, checklists, and workflows.
- Contribute to continuous improvements that increase speed, clarity, consistency, and scalability across launches.
- Support consistent application of commercialization processes across initiatives and product platforms.
Additional Responsibilities
- Perform any other reasonable duties for this role as requested by management.
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