Manager, Safety & Security

Manager, Safety & Security

Status: Exempt

Full Time

Location: Livermore CA

WHO WE ARE:

MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive.

Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth.

Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT’s culture in the words of our employees.

WHAT YOU’LL DO:

The Manager, Safety & Security is responsible for leading the operational execution and performance of MGT’s Safety & Security technical team. This role oversees systems design support, configuration guidance, and service operations for physical security solutions including access control, alarm systems, surveillance, and related infrastructure.

This position translates company strategy into operational delivery by ensuring installation readiness, assigning technical resources, and driving safe, efficient, and high‑quality field execution. The Manager partners closely with Project Management, Network Engineering, Cabling, and Technical Assistance teams and is accountable for labor performance, installation quality, issue escalation management, and customer satisfaction across active deployments.

• Lead the day‑to‑day operational execution of Safety & Security installation and service activities, including access control, surveillance, and alarm systems

• Assign engineers and technicians to projects based on certifications, experience, skill level, and project complexity

• Partner with Project Management, Network Engineering, and Cabling teams to forecast labor needs and align staffing with project schedules

• Ensure installation readiness by validating materials, documentation, and preparation activities prior to field deployment

• Monitor project progress, installation quality, and adherence to scope, schedule, and safety standards

• Serve as the primary escalation point for installation challenges, project risks, and customer satisfaction concerns

• Escalate unresolved technical issues to internal specialists or manufacturer support as needed

• Escalate design or engineering concerns to internal engineering leadership or solution architects

• Collaborate closely with the PMO, Cabling, and Technical Assistance Center (TAC) teams to ensure seamless project delivery

• Identify operational gaps and implement improvements to workflows, processes, and service delivery

• Support the development and refinement of operational procedures and best practices

• Maintain clear documentation and communication related to project status, risks, and escalations

• Partner with Human Resources on performance management, recognition, development plans, and goal setting

• Collaborate with peer managers and leadership to drive consistent operational standards across the organization

WHAT YOU’LL BRING:

• Eight (8) or more years of experience in physical security systems integration

• At least 5 years of hands‑on experience with configuration, installation, and support of physical security products (cameras, access control, alarm/notification systems)

• Prior leadership or people‑management experience

• Associate or bachelor's degree in IT, construction, or a business‑related field preferred

• Strong knowledge of physical security systems, safety standards, and operational best practices

• Ability to manage multiple priorities in a fast‑paced, client‑focused environment

• Experience monitoring KPIs and operational workflows using dashboards or reporting tools

• Proficiency with Microsoft Office tools including Word, Excel, Outlook, OneNote, Visio, and Project

• Strong analytical, critical‑thinking, and problem‑solving skills

• Excellent written and verbal communication skills

• Professional judgment, discretion, and ability to handle sensitive information

Certifications

• Industry‑recognized networking certifications (e.g., CCNA)

• OEM certifications from physical security manufacturers such as Verkada, Avigilon, or Axis

Supervisory Responsibilities

• Lead and develop engineers, specialized technicians, and support staff

• Conduct regular one‑on‑one meetings and team discussions

• Administer performance reviews, salary adjustments, and development plans

• Foster a positive, accountable, and growth‑oriented team culture

• Ensure adherence to company policies, procedures, and safety standards

• Support decision‑making across technical, operational, and organizational matters

• Ensure equitable workload distribution and equal opportunity across the team

Performance Expectations

• Delivers high‑quality installation and service outcomes

• Demonstrates strong time management and prioritization skills

• Communicates clearly and professionally with internal and external stakeholders

• Consistently meets deadlines and assigned deliverables

• Acts as a leader and motivator, promoting operational excellence and continuous improvement

• Maintains confidentiality and discretion in all areas related to company systems and sensitive information

Work Authorization

Must be authorized to work in the United States without sponsorship.

ADA Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT WE OFFER:

Our world-class work environment encompasses flexible and remote work options, a commitment to equity, and nationally respected teams in management consulting and technology services. We also offer opportunities to make a profound social impact through innovative projects, and professional development opportunities for career growth. Here you can read more about our extensive Employee Value Proposition (EVP).

Specifically, we will offer you a competitive compensation package including: 

• Flexible paid time off

• 5% 401K matching program

• Equity opportunities

• Incentive and bonus programs

• Up to 16 weeks of paid parental leave

• Flexible spending accounts

Full-health benefits with base employee coverage fully funded, comprising:

• Medical, dental, and vision coverage

• Life insurance

• Short and long-term disability coverage

• Income protection benefits

MGT Impact Solutions, LLC is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.