Manager, HR Shared Services

Neptune Technology GroupTallassee, AL

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Overview

Schedule

Full-time

Career level

Director

Benefits

Career Development

Job Description

Position Summary

As the Manager, HR Shared Services you will lead the day-to-day operations of the HR Shared Services team, driving process excellence and operational efficiency across core HR functions. You will combine strategic thinking with hands-on execution to optimize HR service delivery, strengthen data analytics, and integrate technology to transform how HR supports the organization. Key focus areas include HR operations and process management, compensation administration, compliance and risk management, HR data analytics and reporting, and HR technology and innovation.

Key Responsibilities

Oversee daily HRSS operations ensuring timely, accurate service delivery
Drive process improvements and implement enhanced workflows
Develop and maintain HR policies, procedures, and documentation for consistency and compliance
Manage compensation programs including salary administration, market benchmarking, and annual review cycles
Conduct compensation analysis to ensure competitive, equitable pay practices
Monitor regulatory changes and lead HR audit activities
Develop HR dashboards and analytics for data-driven decision making
Prepare operational metrics reports for leadership
Evaluate and implement HR technology solutions; lead AI integration into HR processes
Stay current on HR technology trends and recommend innovations
Coach, develop, and manage team performance while fostering collaborative, continuous improvement culture

Requirements

Education: Bachelor's degree in Human Resources, Business Administration, or related field

Experience:

5+ years progressive HR experience with 2+ years in supervisory/lead role
HR shared services or center of excellence model experience
Strong knowledge of HR processes, employment law, and compliance
Working knowledge of AI applications and emerging HR technology
Advanced Excel and data analysis proficiency
UKG Pro or similar HRIS platform experience

Core Competencies

Process optimization • Technology proficiency • Analytical problem-solving • Attention to detail • Collaboration and team orientation • Project management • Strong communication across all organizational levels

Location: Duluth, GA or Tallassee, AL

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FAQs About Manager, HR Shared Services Jobs at Neptune Technology Group

What is the work location for this position at Neptune Technology Group?

This job at Neptune Technology Group is located in Tallassee, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Neptune Technology Group?

Employer has not shared pay details for this role.

What employment applies to this position at Neptune Technology Group?

Neptune Technology Group lists this role as a Full-time position.

What experience level is required for this role at Neptune Technology Group?

Neptune Technology Group is looking for a candidate with "Director" experience level.

What benefits are offered by Neptune Technology Group for this role?

Neptune Technology Group offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Neptune Technology Group?

You can apply for this role at Neptune Technology Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.