Manager, HR Operations

Tactile Systems Technology, Inc.Minneapolis, MN

$93,600 - $130,000 / year

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Overview

Schedule

Full-time

Education

HR (PHR, SPHR, SHRM)

Career level

Director

Compensation

$93,600-$130,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

Position Summary

The HR Operations Manager leads the Tactile HR Service Center and the HR Operations team of three to support the employee experience. Oversees first level support of employee HR questions. Provides guidance and resources on many HR functions that include leave administration, employment regulations, onboarding/offboarding, triaging issues and coordinating timely responses with HR colleagues. Consults with HR Business Partners and leaders as needed. Provides oversight of policy updates and workflow improvements. This position will also play a strategic role in managing HR projects for the team and teaming with HR Business Partners. Leverages technology and HR systems to enhance service offerings and resources for employees.

Accountabilities & Responsibilities

Leads the HR Service Center operations ensuring timely and accurate responses.
Leave management and ADA case coordination, in partnership with external leave vendor and HR colleagues.
Possesses knowledge of applicable HR laws that reduce legal risk and ensure compliance. Partners with employment law counsel and leverages resources to help manage risk.
Collaborates with leaders, HR Business Partners, HR team and employees positively to ensure we provide a great employee experience.
Operate strategically and have a hands-on approach, must be comfortable working in the details and quickly acclimate to a strategic level.
Project management for various HR projects with a focus on improving the employee experience and HR efficiency.
Partner with HRIS Manager and others on leveraging technology looking for ways to improve, enhance and streamline HR processes.
Monitors and drives metrics related to service levels, enhancing workflows and process documentation.

Education & Experience

Bachelor's degree in business or human resource; experience will be considered in lieu of a degree
8+ years related experience in human resources function with leave management and generalist experience preferred
Superuser experience with HRIS systems, experience with UKG preferred
Working knowledge of employment law and regulations
Proficiency in core Microsoft Office components, especially Excel
Some knowledge of AI, curiosity to learn and apply AI

Knowledge & Skills

Service focus and mentality, empathy for difficult employee situations
Possess a strong attention to detail with a high level of analytical skills
Proven commitment to confidentiality, extreme discretion and high professional ethical standards
Ability to assess and implement process improvements to enhance productivity and workflows
Demonstrated ability to successfully manage multiple tasks at one time under deadlines
Vendor management experience
High degree of technical aptitude and problem solving skills

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range

$93,600 - $130,000 USD

To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/

To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

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FAQs About Manager, HR Operations Jobs at Tactile Systems Technology, Inc.

What is the work location for this position at Tactile Systems Technology, Inc.?

This job at Tactile Systems Technology, Inc. is located in Minneapolis, MN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tactile Systems Technology, Inc.?

Candidates can expect a pay range of $93,600 and $130,000 per year.

What employment applies to this position at Tactile Systems Technology, Inc.?

Tactile Systems Technology, Inc. lists this role as a Full-time position.

What experience level is required for this role at Tactile Systems Technology, Inc.?

Tactile Systems Technology, Inc. is looking for a candidate with "Director" experience level.

What education level is required for this job?

The education requirement for this position is HR (PHR, SPHR, SHRM). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Tactile Systems Technology, Inc. for this role?

Tactile Systems Technology, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Parental and Family Leave, Paid Community Service Time, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tactile Systems Technology, Inc.?

You can apply for this role at Tactile Systems Technology, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.