Manager, HR Operations

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The HR Operations Manager plays a key leadership role in driving and executing cross-functional human resources initiatives that support organizational goals. This position is responsible for overseeing programs such as onboarding, team member engagement, and company-wide events, ensuring they are strategically aligned, effectively implemented, and delivered on time and within budget.

ESSENTIAL FUNCTIONS:

Project Management

• Lead and manage the planning, execution, and delivery of strategic HR projects, ensuring alignment with the company's objectives and HR strategy.
• Define project scopes, goals, and deliverables, working closely with CHRO, senior HR leadership, and other key stakeholders.
• Establish detailed project plans, timelines, milestones, and budgets; track project progress and adjust plans as needed to ensure successful and timely delivery.
• Effectively lead and manage resources, including assigned HR team members, cross-functional teams, and external vendors, to ensure project success.
• Regularly report project status, key milestones, risks, and recommendations to the CHRO and HR leadership team.
• Prepare and present executive-level reports, dashboards, and presentations, ensuring clear and concise communication of progress and outcomes.
• Proactively identify and mitigate potential risks, issues, and obstacles, ensuring timely resolution and minimal disruption to project timelines.
• Evaluates the effectiveness of completed projects and initiatives, identifying areas for continuous improvement and efficiency gains.

Team Member Onboarding

• Develop and implement a scalable, standardized onboarding model that improves the new hire experience and supports long-term engagement.
• Collaborate with HR leadership and other stakeholders to ensure alignment between onboarding, employee engagement, and broader talent development goals.
• Evaluate existing onboarding practices across divisions and regions to identify areas for improvement.
• Develop and lead interactive training sessions, workshops, and create resource materials to support the successful adoption of onboarding practices.
• Collaborate with key stakeholders to align orientation programs with organizational goals and new hire needs.
• Promote a consistent and engaging new hire experience by integrating feedback, best practices, and continuous improvement strategies.
• Assist with developing policies, tools, and evaluation metrics to monitor success and continuous improvement.

Team Member Engagement

• Plan and Coordinate Engagement Events: Organize team-building activities, recognition events, wellness programs, and holiday celebrations. Manage logistics, communications, and feedback collection for each event.
• Develop and Implement Engagement Strategies: Collaborate with leadership to align engagement initiatives with company culture and values. Support programs that enhance employee morale, satisfaction, and retention.
• Promote Recognition and Appreciation: Manage employee recognition programs (e.g., Heroes Program, service awards).
• Serve as a liaison between HR and other departments to ensure alignment and communication across initiatives.
• Serve as a subject matter expert in onboarding, HR process improvement, and workforce strategy.

EDUCATION & EXPERIENCE:

• Minimum three (3) years’ experience working in an hr healthcare administrative role with complex problem solving.
• Bachelor’s Degree’s degree in a related field required.
• Experience in statistical and trend analysis
• Six Sigma Certification preferred.
• Proficiency with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint and Visio.
• Working knowledge of Workday a plus.