Manager, Specialty Pharmacy Services, Uofl Hospital

Primary Location:

University Hospital - UMC

Address:

530 South Jackson StreetLouisville, KY 40202

Shift:

Job Description Summary:

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana.

With more than 14,000 team members - physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Job Description:

Provides strategic and operational leadership for specialty pharmacy services across UofL Health. Oversees specialty operations, medication access, accreditation, and growth initiatives. Drives performance across clinical, financial, and market-facing functions, including payer and manufacturer relationships.

Essential Functions:

Specialty Operations & Strategy

• Lead specialty pharmacy operations, call center, and access services
• Develop and execute growth strategies, service expansion, and performance improvement
• Establish and monitor KPIs across clinical, operational, and financial outcomes

Medication Access & Affordability

• Oversee prior authorization, reimbursement, and access programs
• Partner with clinics to improve patient access and reduce delays
• Collaborate with finance to monitor denials and optimize reimbursement

Accreditation & Compliance

• Maintain specialty pharmacy accreditation and regulatory compliance
• Lead quality programs, reporting, and required governance structures

Market Development & Partnerships

• Support payer contracting and preferred network participation
• Build manufacturer relationships and secure access to limited-distribution drugs
• Analyze reimbursement and negotiate contract terms with leadership

People Leadership

• Lead pharmacists, technicians, and access teams
• Build capabilities aligned to specialty pharmacy standards and growth

Financial Management

• Oversee financial performance, budgeting, and pipeline forecasting
• Develop business cases to support program growth and sustainability

Other Qualifications

Operational & Clinical Responsibilities

• Execute hospital and pharmacy policies; support development and ongoing review
• Oversee pharmaceutical care delivery, including staffing and clinical services (rounding, clinics, monitoring, dosing, stewardship)
• Serve as a clinical role model and resource for staff
• Support recruitment, onboarding, and development
• Maintain required competencies in sterile and non-sterile compounding, including hazardous medications
• Perform quality assurance activities and resolve operational issues (e.g., dispensing systems)
• Support investigational drug studies and provide coverage as needed

Communication & Collaboration

• Communicate effectively with patients, providers, and interdisciplinary teams, clearly articulating clinical recommendations
• Build strong, collaborative relationships across departments and participate in committees
• Contribute to a positive team environment and demonstrate professionalism and integrity
• Attend and lead relevant meetings and service line discussions

Initiative & Professional Practice

• Demonstrate independent judgment, accountability, and attention to detail
• Support program development, education, and continuous improvement initiatives
• Maintain current knowledge of clinical and professional trends

Compliance

• Adhere to all organizational policies, regulatory requirements, and HIPAA standards
• Perform other duties as assigned

Additional Job Description:

Education:

• Graduated from an ACPE accredited College of Pharmacy (required)

Experience:

• Post-Graduate Year 2 (PGY-2) Specialty Residency plus two (2) years of experience in specialty area OR
• Post-Graduate Year 1 (PGY-1) Pharmacy Residency plus three (3) years of experience in specialty area OR
• Five (5) years of experience in specialty area
• Two (2) years of leadership experience (preferred)

Licensure:

• Active and unrestricted licensure as a pharmacist from the Kentucky Board of Pharmacy, or eligibility for license with the expectation of obtaining an active and unrestricted pharmacist licensure prior to job start date. (required)

Certification:

• Current board certification by Board of Pharmacy Specialties or Certified Specialty Pharmacist certification required (required)
• Current Apexus Certified Expert Credential (preferred)