Manager, Utilities, IT/OT Program Leadership

Are you ready to make an impact?

West Monroe is seeking a Manager to join our growing Energy & Utilities practice. This role is ideal for someone passionate about leading complex IT and OT projects and programs, driving innovation, and delivering impactful solutions for our clients in the Energy & Utilities space. As a Manager, you will play a pivotal role in managing multidisciplinary teams, engaging with clients, and delivering high-value digital transformation programs. You will serve as a trusted advisor to clients, helping them navigate the intersection of Information Technology (IT) and Operational Technology (OT) to achieve their business objectives.

What will you be doing?

Client Delivery

• Lead the planning, execution, and delivery of complex IT and OT programs, projects and portfolios ensuring alignment with client goals, timelines, and budgets.
• Manage cross-functional teams, including consultants, other vendor teams, and client stakeholders, to deliver high-quality solutions.
• Provide expertise in IT/OT integration, digital transformation, and program leadership for Energy & Utilities clients.
• Identify risks and proactively develop mitigation strategies to ensure project success.
• Bring experience and best practices across delivery lifecycle
• Serve as a subject matter expert in IT/OT convergence, cybersecurity, and utility operations.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising judgment in evaluating outputs. 
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Business Development

• Support business development efforts by identifying client needs, crafting proposals, and participating in sales presentations.
• Build and maintain strong relationships with clients, acting as a trusted advisor and industry expert.
• Collaborate with the Energy & Utilities leadership team to expand West Monroe’s presence in the IT/OT space.

Practice Development

• Contribute to the development of methodologies, frameworks, and tools to enhance delivery excellence in IT/OT programs.
• Mentor and coach junior team members, fostering their growth and development.
• Stay up-to-date on industry trends, regulatory changes, and emerging technologies in IT/OT and Energy & Utilities.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field; Master’s degree preferred.
• 7+ years of experience in IT/OT program management, consulting, or related roles within the Energy & Utilities industry.
• Proven track record of leading large-scale IT/OT projects, including system integrations, digital transformation initiatives, and cybersecurity programs.
• Deep understanding of IT/OT technologies, utility operations, and industry standards (e.g., IEC 61850, NERC CIP).
• Experience with project management methodologies, including Agile, Waterfall, and hybrid approaches.
• Strong communication, leadership, and problem-solving skills.
• Certifications such as PMP, Agile, or ITIL are highly desirable.
• Specialization /experience with one or more large program implementations including CIS, GIS, AMI, EAM, ADMS, EMS, and other platforms.
• Experience with regulatory compliance and risk management in the Energy & Utilities sector.

• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs. 

Other consultancies talk at you.At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.