Manager Of ED And OBS Case Management

Manager of ED and OBS Case Management Location: Houston, TX 77030 (Onsite)Employment Type: Full-TimeThe Manager of ED & Observation Case Management is responsible for leading and overseeing case management, utilization review, discharge planning, and care coordination activities for Emergency Department and Observation patients. This role provides leadership to case management staff and collaborates with physicians, nursing leadership, and interdisciplinary teams to ensure quality patient outcomes, regulatory compliance, and efficient utilization of healthcare resources.The Manager will drive operational excellence, patient throughput, and quality improvement initiatives while ensuring effective transitions of care.Must-HavesCurrent Texas RN License OR Licensed Master Social Worker (LMSW)LCSW preferredActive Case Management Certification (CCM, ACM, etc.)Minimum 5 years of experience in Utilization Management, Case Management, or Discharge PlanningMinimum 3 years of hospital-based nursing or social work experienceMinimum 3 years of leadership/management experienceRequired SkillsEmergency Department (ED) Case ManagementObservation (OBS) Case ManagementUtilization ManagementDischarge PlanningCare CoordinationHospital Case Management OperationsLeadership and Staff DevelopmentRegulatory CompliancePreferred SkillsLCSW CertificationAcademic Medical Center experiencePerformance Improvement initiativesPatient Flow and Throughput ManagementEmergency Department operations experienceKey ResponsibilitiesManage ED and Observation Case Management operationsOversee utilization review and discharge planning processesLead and mentor case management staffEnsure compliance with regulatory and accreditation standardsImprove patient throughput and length-of-stay metricsCollaborate with physicians and multidisciplinary teamsSupport quality, patient safety, and performance improvement initiativesMonitor departmental productivity and outcomesRecruiter Submission Template – Full Name:Degree (BSN, MSN, BSW, MSW, etc.) – University & Year:Current License (RN/LMSW/LCSW) – State & Status:Case Management Certification (CCM, ACM, etc.) (Yes/No – details):Total Case Management Experience (Years):Total Utilization Management / Discharge Planning Experience (Years):Total Hospital-Based Nursing or Social Work Experience (Years):Total Leadership Experience (Years):Do you have at least 5 years of Case Management / Utilization Management experience? (Yes/No – details):Do you have at least 3 years of hospital-based nursing or social work experience? (Yes/No – details):Do you have at least 3 years of leadership experience? (Yes/No – details):Experience managing ED (Emergency Department) Case Management programs (Yes/No – details):Experience managing Observation (OBS) Case Management programs (Yes/No – details):Experience with discharge planning and care coordination (Yes/No – details):Motivation / Reason for Relocation (if not local):Motivation / Reason for interest in this position:Contact Number:Email ID:LinkedIn Profile URL:Full Address (Street, City, State, Zip Code):Notice Period (in weeks):Current Work Authorization Status:Expected Salary:Are you able to relocate on your own expenses and work onsite at Houston, TX 77030 (Onsite)?