Manager OF Information Technology - University OF North Carolina Charlotte (ON Site)

Location: UNIVERSITY OF NORTH CAROLINA CHARLOTTE

Salary: $70,000 - $80,000

Other Forms of Compensation: Medical, Dental, Vision, 401k, PTO

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

As an Information Technology (IT) Manager for Chartwells Higher Education/Compass at The University of North Carolina Charlotte you will ensure that our IT operations on campus are running smoothly and efficiently. In this role, you will be responsible for providing quality service to our customers. This position will also act as the liaison between Chartwells Higher Ed and the UNCC client IT team.

With Chartwells rapid growth trajectory, there's immense potential for you to advance professionally and make an immediate impact on our food service operations.

Essential Duties & Responsibilities:

• Maintain, support, and develop all IT-related systems, operations, and services necessary to ensure optimal performance of company infrastructure
• Maintain the integrity and security of all company data
• Make recommendations regarding system management, improvements, and enhancements
• Manage and direct existing and new IT projects
• Troubleshoot and diagnose problems
• Develop and implement strategic plans for IT maintenance, improvements, and upgrades
• Maintain data security and confidentiality
• Conduct regular audits of computer systems, networks, vendors, and other external resources
• Manage IT policies and procedures
• Train staff on new technologies
• Perform other duties as assigned.

Preferred Qualifications:

• Familiarity with various types of campus foodservice technology included but not limited to POS, kiosks, mobile ordering, self-checkout, and robot delivery.
• Experience coordinating with university IT departments for daily and future tasks.
• Managing and advancing the user experience by ensuring payment channels are effortless, accurate and current.
• Must be comfortable with client facing communication and customer interactions.

Qualifications:

• Bachelor's degree or equivalent
• At least 3 years of relevant experience
• Excellent verbal and written skills
• Proficient with Microsoft Outlook, One Note, Word, Excel, Power Point
• Proven ability to define and execute change strategies
• Able to manage multiple projects at a time with sharp organizational skills

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences at UNCC!

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1579631

Chartwells HE

SHARON MCNEELEY

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