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Manager Of Tax Operations

Jackson HewittSummerville, South Carolina

$40,000 - $60,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Director
Compensation
$40,000-$60,000/year
Benefits
Health Insurance
Career Development

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Competitive salary
  • Health insurance
MANAGER OF TAX OPERATIONS – Summerville, Goose Creek, Moncks Corner, SC
Jackson Hewitt is seeking a manager and senior tax preparer to oversee locations Summerville, Goose Creek and Moncks Corner. Must be self-motivated, detail oriented and committed to quality and exemplary customer service.
Under general supervision and in accordance with established company policies and procedures, the Manager of Tax Operations participates in the management activities, staffing, productivity, tax prep work and marketing for various offices within an assigned district. You will learn the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately four (4) or more stores and/or kiosk locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability.
This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.
Job Description:
General Job Description and responsibilities - Below is the minimum of what is expected:
  • Builds a positive team environment, provide employee training, and ensure accountability standards met. Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
  • Maintains extensive knowledge of personal income tax returns to include those involving trusts and/or partnerships. 
  • Creates, reviews and approves work schedules and timecard approvals, monitors time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training. 
  • Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and profitability.
  • Works directly with the Franchisee to market products and services.
  • Audits associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Monitors holds/voids/rejects, discount reports and productivity reports for assigned store group. Responsible for meeting all assigned goals including, but not limited to retention, new client growth, tax return count, discounts, revenue, cash control and tax return count in assigned area.
  • Active PTIN required.
  • Must pass background screening.
  •  Must successfully complete of the Jackson Hewitt Tax Season Aptitude Test or Fundamentals of Tax Preparation Course
  •  Must possess reliable transportation, insurance, and a driver’s license in good standing
Other Duties as assigned in areas specific to Jackson Hewitt:
  • Ensures the cleanliness and maintenance of all offices are in accordance with the lease terms and with the policies and procedures.
  • Completes annual 18-hours of continuing education and ability to meet all other IRS and applicable state requirements.
  • Demonstrates ability to work independently with minimal supervision.
  • Resilient under stress in fast paced environment.
Job Type:·       
  • Full-time Year-round (Will consider Seasonal)
  • Annual salary based on experience/qualifications + annual bonus based on tax returns and offices’ performance
Experience:
  • Management: 3 years (Required); 5+ years (desired)
  • Tax Preparation: 3 - 5+ years (Required)
  • Enrolled Agent credentials highly desired
Compensation: $40,000.00 - $60,000.00 per year

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

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FAQs About Manager Of Tax Operations Jobs at Jackson Hewitt

What is the work location for this position at Jackson Hewitt?
This job at Jackson Hewitt is located in Summerville, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jackson Hewitt?
Candidates can expect a pay range of $40,000 and $60,000 per year.
What employment applies to this position at Jackson Hewitt?
Jackson Hewitt lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Jackson Hewitt?
Jackson Hewitt is looking for a candidate with "Director" experience level.
What benefits are offered by Jackson Hewitt for this role?
Jackson Hewitt offers following benefits: Health Insurance and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Jackson Hewitt?
You can apply for this role at Jackson Hewitt either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.