Manager Social Work & Care Management, Case Management, FT, 9A-5:30P

The Manager of the Social Work & Case Management Services Department is responsible, under the general supervision of the Department Director, for the daily planning, development and implementation of the utilization review, case management and social work functions in accordance with Baptist health and departmental policies, legal and regulatory agencies guidelines. This includes but is not limited to staffing issues and activities related to referral and prior insurance authorizations, concurrent reviews, discharge planning issues, retrospective claims reviews, report generation and state and federal regulatory and accreditation program compliance. Assumes overall responsibility of assuring cost effective utilization of hospital resources and ancillary services, including the appropriateness of IP/OP admissions, continued stay and discharge. Provides support and problem solving interventions to department staff and is available for consultation to the health care team. The Manager will support the Director in the development of long range strategic initiatives for the Department and will support interventions dedicated to team development, cross training and the continuous development of caring and compassionate professionals.

Estimated salary range for this position is $91132.84 - $118472.69 / year depending on experience.

For seasoned case management leaders ready to make a measurable impact, West Kendall Baptist Hospital offers a leadership opportunity at the forefront of complex care coordination within an innovative, high-performing health system.

Take your career to the next level as you lead complex discharge strategy, influence hospital throughput, and shape patient outcomes across the continuum of care.

Join a mission-driven organization where case management plays a central role in operational performance-driving length of stay, reducing avoidable days, and ensuring efficient, high-quality transitions of care in a fast-paced, collaborative environment.

Why West Kendall Baptist Hospital:

• Strong leadership support and career growth within one of Florida's largest and most respected healthcare systems
• Highly engaged interdisciplinary collaboration in a culture that values teamwork, professional development, and mutual respect
• A true voice at the leadership table, where case management directly influences hospital performance and patient flow
• Robust post-acute partnerships across South Florida, enabling smoother, faster transitions for even the most complex patients
• An integrated, patient-focused operating model that supports proactive discharge planning and real-time escalation of barriers

Degrees:

• Masters.

Licenses & Certifications:

• Licensed Clinical Social Worker.

Additional Qualifications:

• Masters degree in Social Work from a program accredited by the Council on Social Work Education.
• Must have five years or more of previous experience in a hospital or health care setting; knowledge of crisis intervention and treatment skills, clinical assessment skills, utilization review criteria and utilization management.
• Must be familiar with performance improvement and quality initiatives.
• Must demonstrate ability to communicate effectively both verbally and in written work.
• Certified in Case Management or Interqual criteria.

Minimum Required Experience: 5 Years