Manager Software QA

Strategic Link Consulting (SLC) is seeking a QA leader who thrives at the intersection of financial precision and cutting-edge automation. We are a fast-growing Fintech powerhouse in Metro Atlanta, looking for a Software QA Manager who doesn't just "check boxes" but builds firstclass quality ecosystems.

We do not need a gatekeeper; we need a visionary. You will lead a global, multi-tiered team to ensure our financial platforms are bulletproof, scalable, and fast. If you are a master of orchestration with a track record of elevating QA from a department to a strategic advantage, we want to talk.

Essential Functions:

• Local and Global Leadership: Direct and mentor a diverse team of QA Testers across multiple time zones (Onshore, Nearshore, and Offshore). You are the glue that keeps these teams synchronized and performance high
• Automation Architecture: Champion the transition to a "test-early, test-often" culture. You will oversee the development of robust, scalable automation frameworks using Selenium, TestNG, and Maven, leveraging Jenkins to ensure seamless automated testing is integrated into every sprint.
• Strategic Documentation: In the world of Fintech, if it isn't documented, it didn't happen. You will lead the creation of comprehensive training paths, test plans, and strategy documents.
• Process Excellence: Utilize JIRA to its fullest potential—not just for bug tracking, but for workflow optimization, bottleneck identification, and transparent reporting to stakeholders.
• Communication Bridge: Function as the primary liaison between Product Development and Product Delivery teams. You must be able to translate technical requirements into plain English for non-technical leadership.

Essential Requirements:

To be successful in this role, you should be a subject matter expert in:

• Orchestration: JIRA, Confluence, Zephyr
• Automation: Selenium, TestNG, Maven, Jenkins
• Environment: API testing (Postman) and SQL

Essential Skills Needed:

• Organizational Mastery: You can juggle the demands of a regular release cycle without losing track of a single edge case.
• Leadership Presence: You don't just manage; you inspire. You have a proven ability to upskill junior testers and hold offshore partners to the highest standard of quality.
• Fintech Mindset: You understand that in finance, even small glitches have large monetary impacts. You bring a rigorous, detail-oriented approach to data integrity and test validation.
• Exceptional Communication: Whether it's an 8:00 AM sync with India or a 4:00 PM stakeholder briefing in Atlanta, your clarity and confidence are your greatest tools.

Basic Skills:

• Analytical- Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in a group problem solving situations.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Project Management — Communicates changes and progress to projects assigned; Completes projects on time.
• Planning 'Organizing- Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

Attributes:

• Oral Communication- Speaks clearly and persuasively in positive and negative situations; Listens & gets clarification; Responds well to questions; Participates in meetings.
• Written Communication: Writes clearly and informatively; Varies writing style to meet needs; presents numerical data effectively.
• Speech Clarity- The ability to speak clearly so others can understand you
• Quality Management- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension- The ability to read and understand information and ideas presented in writing.
• Writing Expression- The ability to communicate information and ideas in writing so others will understand.

Experience & Education Qualifications:

• Experience: 5+ years in Software Quality Assurance, with at least 2+ years in a formal leadership/management role.
• Education: Bachelor's degree in computer science, Information Systems, or a related field (or equivalent "battle-tested" experience).
• Global Management: Proven experience managing offshore resources effectively.
• Domain: Previous experience in Fintech, Banking, or highly regulated environments is a massive plus.

Location 'Travel:

• Work is in the office in Kennesaw, GA.
• Required Travel: Infrequent/ Not applicable.

Computer Software/ Hardware Knowledge:

• Advanced Microsoft Excel, MS Word, PowerPoint
• Outlook Exchange

Physical Requirements (Work Environment:)

• Must be able to stand and sit for prolonged periods of time, talking & hearing constantly.
• Occasionally lift up to 10 lbs.
• Must be able to sit in front of computer monitor(s) daily.
• Noise level: moderate noise level daily in an office atmosphere.