Manager/Sr. Manager of Accounting

About Giga

Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.

Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point.

While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies.

If being part of that resonates with you, we'd love to hear from you!

• Voice AI startup Giga raises $61M Series A

• DoorDash and Giga Partnership

Why this role exists

We’re growing! You will report into the Head of Finance and will be the first Accounting hire for the organization. You will help set the course for our Accounting function including the improvement of our billing process and the implementation of our next ERP system. This is a rare chance to step into a blank-canvas role: you won't be inheriting someone else's processes, you'll be designing them.

If you've ever wanted the autonomy to build a finance org the way it should be built, this is it.

What you’ll own

Day-to-Day Operations

• Own the monthly, quarterly, and annual close process

• Prepare and review accruals, account reconciliations, and flux analysis

• Manage AP, vendor contracts, expense reimbursements, and treasury

• Coordinate external tax advisors for federal and state filings

Billing & Revenue (Your Biggest Priority)

• Own and improve our billing process end-to-end — we're usage-based, and automation here is a key unlock for the business

• Drive ASC 606 revenue recognition for a consumption model

• Reduce manual touchpoints; build something that scales

Upleveling the Accounting Organization

• Lead the evaluation and implementation of our next ERP (Campfire, Rillet, or NetSuite — your call to recommend)

• Build a chart of accounts that supports department-level P&L reporting across R&D, S&M, and G&A — the foundation for budget vs. actual and external benchmarking

• Develop our procurement process from the ground up

• Hire out our accounting function. We have plans in place for future hires, but we need you aboard!

• Prepare us for our first external audit

Where we are at today

The systems we utilize today are:

• ERP: Quickbooks

• Billing: Quickbooks (exploring Metronome/Orb)

• Banking, AP, and Expense Management: Ramp, Brex

• T&E: Navan

• Payroll and HRIS: Rippling

• Ai: ChatGPT, Claude, Gemini

• You will be using a Mac, leave your Big 4 PC at the door

• We have two entities (US and India) with an outside firm managing India. We also utilize a US based firm for current US bookkeeping.

Who You Are

Your Career Background

• 8+ years of progressive accounting experience including 3+ years in Big 4 and 2+ years in private tech

• CPA strongly preferred (inactive is fine)

• Deep command of US GAAP and ASC 606

• You've owned usage-based billing before — not just supported it, owned it

• You've led or been a key player in an ERP implementation

• You've prepped a company for its first external audit

• You've used AI tooling to automate accounting workflows — and you're excited to do more of it

Mindset

• In-office daily in Dogpatch SF — this is a present, collaborative role. This is non-negotiable

• Builder mentality: you get energy from creating systems, not just running them

• AI-first: we're intentionally lean on headcount and heavy on tooling — you embrace that

• Calm under pressure: when things are on fire, you're the one who doesn't add smoke

• Low ego, high ownership: you don't need credit, you need things to get done

• Strong communicator: direct, willing to push back, equally willing to compromise

What the first 90 days look like

First 30 Days — Learn & Assess: Absorb our current processes, understand the business model, and build relationships with our strategic partners and external advisors.

Days 31–60 — Stabilize: Lead your first close. Deliver a clear-eyed assessment of our accounting partners and a recommendation on ERP and billing systems.

Days 61–90 — Build: Open your first job req. Begin the ERP evaluation in earnest. Leadership has cleaner data, tighter close cycles, and more confidence in the numbers.

Perks & Benefits

• Competitive base + meaningful equity

• Catered lunch daily

• Dinner stipend

• $500/month wellness & commuter benefit (gym, fitness classes, mental health)

• 401(k) plan

• Medical, dental, and vision coverage

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.