Manufacturing Systems Support Technician

Surge StaffingLafayette, IN

$55,000 - $65,000 / year

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$55,000-$65,000/year

Job Description

Manufacturing Systems Support Technician

Pay: $55,000–$65,000 annuallySchedule: 1st ShiftJob Type: Full-Time

Job Summary

We are seeking a Manufacturing Systems Support Technician to provide technical support for computer systems, manufacturing equipment, production workstations, and information technology within a manufacturing environment.

This position will help maintain hardware, software, network connectivity, manufacturing applications, and automated equipment to keep production running efficiently and minimize downtime.

The ideal candidate will have a background in IT, manufacturing systems, industrial technology, or automation and enjoy troubleshooting technical issues in a hands-on manufacturing environment.

Responsibilities

Provide technical support for manufacturing systems, automated equipment, production workstations, barcode scanners, label printers, industrial PCs, and related equipment.
Install, configure, maintain, and troubleshoot manufacturing software, operating systems, and hardware.
Support Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP) systems, and production reporting applications.
Respond to production support requests and resolve system issues affecting manufacturing operations.
Troubleshoot network connectivity for manufacturing equipment, including switches, wireless devices, and industrial network components.
Perform software updates, equipment replacements, system backups, and preventive maintenance.
Work with Production, Engineering, Quality, and IT teams to resolve technical issues and improve system performance.
Maintain documentation for system configurations, troubleshooting procedures, and equipment inventories.
Assist with the implementation of new manufacturing technologies, equipment upgrades, and process improvements.
Support data collection systems, handheld devices, printers, and automation interfaces.
Escalate complex technical issues to Engineering, vendors, or senior IT personnel when necessary.
Follow company safety, quality, cybersecurity, and regulatory standards.

Qualifications

Associate degree in Information Technology, Computer Technology, Manufacturing Technology, Industrial Technology, or a related field, OR equivalent work experience.
Experience supporting computer systems in a manufacturing or industrial environment.
Experience with automated assembly processes, preferably in automotive manufacturing.
Basic PLC troubleshooting and programming experience.
Basic robotic troubleshooting and programming experience, including 3-axis and 6-axis robots.
Knowledge of Windows operating systems and Microsoft Office/Microsoft 365.
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Ethernet.
Experience troubleshooting hardware, software, and peripheral devices.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and customer service skills.

Preferred Qualifications

Experience supporting MES or ERP systems.
Familiarity with industrial networking.
Experience with PLCs and automation equipment.

IND2

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Manufacturing Systems Support Technician Jobs at Surge Staffing

What is the work location for this position at Surge Staffing?

This job at Surge Staffing is located in Lafayette, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Surge Staffing?

Candidates can expect a pay range of $55,000 and $65,000 per year.

What employment applies to this position at Surge Staffing?

Surge Staffing lists this role as a Full-time position.

What experience level is required for this role at Surge Staffing?

Surge Staffing is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Surge Staffing?

You can apply for this role at Surge Staffing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.