
Marketing & Social Media Coordinator
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Overview
Job Description
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Write, design, and schedule engaging content for Facebook, Instagram, Google Business, Youtube and other platforms
- Create graphics, promotional posts, seasonal campaigns, and hiring announcements using Canva or similar tools
- Develop and maintain a monthly content calendar aligned with business goals and promotions
- Create and schedule email and SMS campaigns
- Manage and monitor all social media accounts for post engagement
- Respond to comments, messages, and engagement in a timely and professional manner
- Grow followers and engagement through consistent, on-brand posting and community interaction
- Track platform performance and adjust content strategy accordingly
- Pull and organize monthly marketing performance reports from ServiceTitan and advertising platforms (Google Ads, LSA, Bing, Meta)
- Summarize key metrics including cost per lead, conversion rates, close rates, and revenue by channel
- Present findings in a clean, easy-to-read format for leadership review
- Identify trends, wins, and areas of concern month over month
- Monitor and respond to Google, Yelp, and Facebook reviews promptly and professionally
- Flag negative reviews for leadership and assist in crafting responses
- Develop strategies to encourage satisfied customers to leave positive reviews
- Track overall review score and volume month over month
- Maintain organized marketing files, assets, and campaign records
- Assist with email marketing campaigns through ServiceTitan or similar platforms
- Coordinate with external vendors, ad agencies, and media partners as needed
- Support leadership with ad hoc marketing tasks, research, and special projects
- 1–3 years of experience in marketing, social media management, or a related field
- Proficiency in Canva, or another content creation tool
- Strong written communication skills — you know how to write for a local audience
- Highly organized with the ability to manage multiple tasks and deadlines independently
- A self-starter who takes initiative and doesn't need to be micromanaged
- Understanding of digital advertising platforms (Google Ads, LSA, Meta Ads) is a plus
- Flexible part-time schedule — great for a student, parent, or working professional
- Work with a well-established, respected local brand in Hampton Roads
- Direct impact — your work is seen, valued, and makes a real difference
- Opportunity to grow into a full-time role as the company expands
- Supportive, team-first culture with leadership that invests in its people
Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.

FAQs About Marketing & Social Media Coordinator Jobs at Mr. Rooter Plumbing
- Flexible-schedule
- Part-time