Marketing Manager

WHO YOU ARE

You are a dynamic and creative marketing professional with a passion for luxury hospitality. With at least 2-3 years of experience in a hotel or related field, you bring a deep understanding of the digital landscape and an eye for high-end brand communication. You possess a blend of strategic thinking and creative flair, enabling you to craft compelling content that resonates with affluent audiences. You have experience with website CMS platforms, social media management, and the Adobe Suite, alongside proficiency in Google Analytics, Canva, Sprout Social, and other essential tools. Additionally, you are well-versed in photography and video editing, using software like Lightroom and Premiere to create polished, visually stunning content.

You are a strong communicator with an ability to deliver messages in a luxury tone, balancing creativity with professionalism. You are proactive, solution-oriented, and able to manage multiple projects and deadlines. Your leadership qualities are evident in your ability to collaborate seamlessly with diverse teams, inspiring those around you and elevating the brand at every touchpoint. You pride yourself on delivering exceptional results and maintaining an attention to detail that reflects the premium nature of the brand.

WHAT YOU DO

You will work with the Director of Marketing to execute a variety of marketing functions, from digital campaigns and content creation to social media management and public relations. You will manage the hotel’s online presence, ensuring that the content across our website, social media, third-party platforms, and external listings is both accurate and aligned with our luxury brand. This includes developing and maintaining an editorial calendar, curating engaging content, and reporting on the performance of digital campaigns to continuously refine our marketing strategy.

Your responsibilities will also extend to supporting the development of marketing collateral, such as proposals, presentations, advertisements, and menus. You will collaborate with internal teams to drive awareness and revenue across the hotel's various outlets, ensuring that all activations align with The Joseph’s elevated brand standards. Your ability to engage with guests will also come into play as you monitor online reviews, responding with thoughtfulness and timeliness to maintain a positive brand reputation.

Additionally, you will contribute to our PR efforts and influencer strategies, amplifying The Joseph’s presence in the luxury travel market and among local audiences. By supporting marketing initiatives across multiple channels and departments, you will contribute to the hotel’s broader goals of brand growth, awareness, and guest satisfaction.

WHERE YOU WORK

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service and helping create/ curate elevated guest experiences, and that is exactly what we do.

Benefits

• Medical/Dental/Vision
• 401K
• Paid Time Off
• Free Meals during work 
• Discounted room benefits
• Free Parking

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.