Marketing Operations & Communications Manager

Marketing Operations & Communications Manager

Location: Fayetteville, AR

Role Overview

The Marketing Operations & Communications Manager owns campaign orchestration, creative execution systems, and marketing operations frameworks. This role ensures all marketing initiatives are delivered on time, on brand, and at scale, serving as the coordination hub between Brand, Demand Generation, Sales, and external partners.

Key Responsibilities

• Own campaign calendars, execution plans, and cross‑functional coordination
• Act as the operational bridge between Brand, Demand Gen, Sales, and external partners
• Establish workflows, standards, and documentation to support scalable execution
• Identify execution gaps and proactively improve marketing processes
• Manage the development of content through close work with product managers and external creative partners.

Required Qualifications

• Bachelor's degree in Marketing, Business, or a related field
• 4+ years of experience in B2B marketing operations, communications, or campaign execution
• Experience managing creative workflows, asset delivery, and timelines
• Working knowledge of CMS platforms, digital publishing tools, and HubSpot
• Strong project management, prioritization, and written communication skills
• Experience using AI tools in the workplace to improve content quality, streamline workflows, and optimize execution efficiency across marketing operations and communications

Preferred Qualifications

• Experience supporting or enforcing brand standards across channels
• Familiarity with marketing analytics and execution‑level reporting
• Experience coordinating vendors, agencies, or freelancers

Core Competencies

• Strategic planning and tactical execution
• Operational leadership without people management
• Process design and optimization
• Brand stewardship
• Cross‑functional collaboration
• Adaptability and initiative

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien status, age, or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.