Marriott Hotel Front Desk Agent

Donohoe Hospitality Services CareersArlington, Virginia

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Grow Your Career at Residence Inn Arlington Ballston!Looking for a workplace that values you and your future? At Residence Inn Ballston, we offer more than just a job—we provide opportunities to learn, grow, and succeed in hospitality. Join a supportive, inclusive team where your contributions matter and your career goals are encouraged. Enjoy a prime location in the lively Ballston neighborhood, with restaurants, shopping, and entertainment steps away. If you're passionate about creating exceptional guest experiences and ready to take the next step in your career, apply today and start building your future with us!

Front Desk Agent

Who You AreYou bring a warm, welcoming presence and a genuine passion for hospitality. With strong attention to detail and the ability to handle challenges with confidence and professionalism, you ensure every guest feels valued from the moment they arrive. Your role isn't just about check-ins—it's about creating a positive first impression that sets the tone for an exceptional stay.

What You'll Do

Greet guests with warmth, authenticity, and a genuine smile
Handle check-ins, check-outs, and reservations with precision and personality
Be the go-to for guest questions, requests, and unexpected moments
Navigate systems like a pro—process payments, manage room keys, and keep things running smoothly
Collaborate with housekeeping, maintenance, and other departments to deliver seamless service
Stay sharp on hotel offerings, local hotspots, and insider tips
Keep the front desk area polished, professional, and welcoming
Jump in where needed—because teamwork makes the magic happen

What You Bring

1+ year of customer service or hospitality experience (hotel front desk a plus)
Flexible availability, including weekends, evenings, and holidays
A polished, professional vibe and a guest-first mindset
Hunger to learn, grow, and be part of something special

Core Skills & Abilities

Ability to remain standing for extended periods and occasionally lift, carry, push, or pull up to 25–35 pounds
Thrive in a fast-paced, guest-focused environment while managing multiple priorities efficiently.
Maintain professionalism, composure, and sound judgment in high-pressure or challenging situations.
Strong communication and interpersonal skills, with the ability to engage guests and team members effectively

Additional Responsibilities

The hotel operates 24/7, necessitating that department schedules be adjusted to accommodate varying business demands. Employees may need to work shifts outside their preferred or usual hours.
Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

Ready to be the face of unforgettable hospitality?Apply now and let's make every guest's stay legendary.

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FAQs About Marriott Hotel Front Desk Agent Jobs at Donohoe Hospitality Services Careers

What is the work location for this position at Donohoe Hospitality Services Careers?

This job at Donohoe Hospitality Services Careers is located in Arlington, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Donohoe Hospitality Services Careers?

Employer has not shared pay details for this role.

What employment applies to this position at Donohoe Hospitality Services Careers?

Donohoe Hospitality Services Careers lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Donohoe Hospitality Services Careers?

Donohoe Hospitality Services Careers is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Donohoe Hospitality Services Careers?

You can apply for this role at Donohoe Hospitality Services Careers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.