Medical Administrative Assistant - Pain Department (FT)

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.

Are you ready to provide a 5-star “OSSOME” experience? Apply today!

JOB SUMMARY:

The basic function of the Medical Administrative Assistant is to handle non-clinical administrative and clerical duties for the physician(s) and physician extender(s) to whom assigned.  Duties typically include telephone calls, correspondence and clerical functions.  May serve as a resource for other administrative assistants in the department.

SCHEDULE:

Full-Time, Monday- Friday 8:30am- 5:00pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Functions as a member of the respective physician(s) team, including travel to other offices in support of the physician and team.

• Acts as source of contact for ER consultations, patient calls, physical therapists, PCPs, employers, WC rehabilitation nurses, etc.  Secures necessary direction and information from clinical staff to appropriately act and/or follow-through on clinical type calls.
• Maintains physician schedule: Processes Provider schedule changes/time off requests. Coordinates call schedule with provider’s calendar.Schedules meetings and/or depositions and organizes chart for meeting for physician(s).
• Processes Provider’s mail: process patient requested forms as necessary
• Processes faxed documents.
• Handles travel arrangements and itineraries as requested.
• Verifies OR start times
• Handles prepayments and billing for meetings and depositions.
• Retrieves labs and diagnostic results for patient visits as necessary
• Contacts physicians regarding ER/inpatient consults and process for billing.
• Composes letters.
• Schedules patient appointments
• Completes to-do list and process patient portal messages.
• Monitors missed dictations by Provider.
• Provides coverage for other administrative assistants as needed.
• Travel to other locations as needed.
• Other duties as assigned.

EDUCATION:

• A High School diploma or equivalent is preferred; graduate of an accredited business school or college in the medical administration discipline preferred.

EXPERIENCE/QUALIFICATIONS:

• A minimum of 1 year of experience in an administrative role in a healthcare EMR environment preferred, with Provider interaction.
• Must possess excellent organizational and problem-solving skills. Must be able to communicate effectively with patients, staff, physicians, vendors and others.
• Must have excellent computer skills and proficiency with Windows based programs required.
• Must be organized and be able to prioritize tasks and functions efficiently.
• Accurate typing skills.
• Must possess a solid knowledge and understanding of medical terminology and basic coding knowledge.

BENEFITS INCLUDE:

• Competitive Wages
• Medical, Dental, Vision available on the first day of employment
• Disability, and Life Insurance within 90 days
• Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
• Paid Time Off (PTO)
• 401(k) plan and profit sharing
• Career Advancement Opportunities