Medical Appointment Clerk
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$5+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Description
Medical Appointment Clerk job in Wright Patterson AFB, OH.
- Veterans and Military Spouses Encouraged to Apply
Benefits/Compensation:
- Health and Welfare Fringe Benefits: $5.09 per hour
- Paid Holidays - 11 days
- Company-funded match and safe harbor 401(k)
- Medical, Dental and vision plans available
- Life insurance and accidental death plans available
- Short-term and long-term disability plans available
- TRICARE Supplemental available
- Supplemental Benefit plans available
- Employee Assistance Program
- Pet Insurance Plans available
- Will Preparation Services available
Medical Appointment Clerk Job Overview:
- Adhere to assigned schedule, including lunches and breaks.
- Answer each call within contractual obligations.
- Regular attendance is required.
- Adhere to minimum key performance indicators policy.
- Adhere to all rules and regulations to include but not limited to Health Insurance Portability and Accountability Act (HIPAA) and The Joint Commission (TJC)
- Foster a positive working environment
- Treat all encounters professionally
- Ability to reliably commute to assigned location
- Create an engaging, supportive atmosphere that fosters active learning and confidence.
What You'll Do
- Handle each call received, providing a one call resolution for the caller.
- Schedule, reschedule, and/or cancel appointments.
- Correct booking errors for inbound and outbound calls.
- Conduct outbound calls as required.
- Provide MHS Genesis secure messaging services as required.
- Work in conjunction with the various departments and organizational leadership teams.
What You'll Need
- High school diploma or General Educational Development (GED) equivalency
- Skilled in Microsoft 365 and other software programs.
- Excellent interpersonal and customer service skills, proper telephone etiquette.
- Ability to critically think, define problems and obtain solutions.
- Must be able to obtain clearance to be granted a Common Access Card (CAC).
- Must be able to clearly communicate, verbally and written with coworkers and clinic staff.
- Healthcare administrative experience - preferred
- Call center experience - preferred
- Critical thinking skills and attention to detail.
- Receptive to feedback.
- Ability to navigate and utilize computer systems effectively.
Come join our team of healthcare professionals!
www.fsrpeople.com
Federal Staffing Resources (FSR) is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.
FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Medical Appointment Clerk Jobs at Federal Staffing Resources
What is the work location for this position at Federal Staffing Resources?
This job at Federal Staffing Resources is located in Dayton, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Federal Staffing Resources?
Candidates can expect a pay range of $5.09 (per hour).
What employment applies to this position at Federal Staffing Resources?
Federal Staffing Resources lists this role as a Full-time position.
What experience level is required for this role at Federal Staffing Resources?
Federal Staffing Resources is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Federal Staffing Resources for this role?
Federal Staffing Resources offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Federal Staffing Resources?
You can apply for this role at Federal Staffing Resources either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.