Medical Assistant 3

Job Summary

Within the Department of Neurological Surgery, the Brain Tumor Center is a large clinical and research division with physicians, APPs, nurses, research faculty, staff, and trainees at the Parnassus campus. Many colleagues from other departments, other universities throughout the US and other countries form an added active pool of investigators and staff with whom we collaborate.

Under supervision of the Manager, guided by policies and procedures of Ambulatory Services, the Medical Assistant 3 - assist in the delivery of care to patients in The UCSF Department of Neuro-Oncology. S/he is required to learn and be able to assist in Neuro-Oncology practice. S/he will actively participate on a multidisciplinary quality improvement team to improve the health of targeted patients with chronic illness across UCSF Medical Center practices. Work includes a variety of personal care and clinical procedures including assuring positive care outcomes. S/he will perform assigned patient care in support of the specialty care services provided to patients within the practices. S/he is required to adhere to the Telephone and House Standards as adopted by the Medical Center. Assist care team by coordinating care for patients on and off the daily schedule. S/he will act as a primary conduit for the transmission of information between providers and patients and coordinate services for all patients who are part of the assigned panel, especially those with serious, complex or chronic health problems. S/he will provide advocacy, information and referral services to patients and families to address their medical and psychosocial needs.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $32.86 - $41.01 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

This position requires flexibility to orient and work at all UCSF Medical Center locations.

One year of experience as a Medical Assistant / Hospital Assistant in a medical practice.

Knowledge and abilities essential to the successful performance of the duties assigned to the position.

Current American Heart Association CPR Certification

Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required.

Willingness to learn new computer programs as needed to sustain practice operations.

Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.

Ability to travel & work between all satellite locations and UCSF campus

Certification from an approved Medical Assistant Program; or equivalent combination of training and experience

Preferred Qualifications

Familiarity with Epic/Apex

Familiarity with oncology patient population

Demonstrated fluency in Spanish or Chinese language: speaking, reading and writing

Internal Medicine, Geriatric or Family Medicine experience

Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis

Experience working with the public, preferably in a medical/hospital/clinic environment

Candidate must be willing to travel & work between all satellite locations and UCSF campuses