Medical Assistant

The Medical Assistant (MA) works directly with Providers and other members of the primary or specialty care team to provide high-quality care and customer service to patients, clients, and community members. The MA will work in one or both outpatient Primary Care clinic locations in San Jose as needed. Also performs a variety of direct clinical and administrative patient-related duties to fulfill a variety of patient needs and ensures smooth patient flow within the department.

What We Offer:

• Signing Bonus: A warm welcome to our team!
• Generous Paid Time Off: 12 Paid Holidays, a Floating Holiday, Paid Vacation, and Sick Time.
• Comprehensive Benefit Plan: Choose from four Health Plan Options, with 95% of premiums covered!
• Retirement Benefits: 403(b) Retirement Plan with a match.
• Wellness: Free access to Headspace mindfulness app.

Duties and responsibilities

• May perform both front office and back-office duties including registration, insurance verification, check-in and check-out.
• Take vital signs, intake patients, and prepare them for exams.
• Perform patient care tasks within medical assistant training, including patient history, ECG, specimen collection, venipuncture, injections, vital signs, charting, supply management, and sterile techniques.
• Provide patient education and exam instructions.
• Assist with maintaining medical records, immunization, and health registries.
• Prep charts before appointments.
• Support by answering calls, assisting staff, scheduling, and confirming appointments.
• Prepare forms for provider review.
• Process medication refills as ordered by the provider.
• Resolve minor patient issues and communicate patient concerns to supervisor or Provider as necessary.
• Attend meetings and training sessions.
• Complete other related duties and projects as assigned.