Medical Assistant

QUALIFICATIONS

Required: Must have 9 months or more experience as a clinical Medical Assistant, and must receive certification (CMA or equivalent from one of the following: AAMA, AMT, NHA, NCCT) within 6 months of hire. Positive, cheerful attitude. Self-starter, whom is a flexible and caring individual. Demonstrates accuracy in documentation. Ability to communicate effectively orally and in writing. Must maintain strict confidentiality of patient information. Demonstrates competence in relation to the defined mission, vision, values and strategic plan of the organization. This will be apparent by ongoing completion of any or all of the following; proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review. 

TYPICAL PHYSICAL/MENTAL DEMANDS

Medium physical/mental demand capabilities. Must be able to work independently as well as with physicians, healthcare providers, patients/families and other co-workers courteously. Must be able to prioritize work demands and organize time efficiently. Must be clear thinking. Able to work with time constraints under stressful situations and while performing multiple tasks. Must be able to handle many telephone lines, walk/maneuver frequently in and around the clinic building and stand for long periods of time. Must possess excellent problem-solving skills.

ESSENTIAL JOB FUNCTIONS

• Process and prepare the patient for assessment and treatment, by the medical provider, in a timely manner.  

• Assist medical provider with office procedures.  

• Daily sorting of incoming patient reports/results for medical provider’s review. 

• Clean, maintain and care for instruments, equipment and all work areas.

• Send approved prescriptions, under the direction of the medical provider, to pharmacies or patients.   

• Accurately administer injections, immunizations and/or medications, under the direction of the medical provider. 

• Telephone counseling of patients under direct supervision of the medical provider. 

• Assist patients on the phone as needed when the physician is not present.  

• Order and restock examination rooms with medical supplies.  

• Schedule appointments for patient procedures and examinations and referrals.  

• Accurately document all care/education provided to patient. 

• Obtain pertinent information, lab results and x-rays for patients referred to medical provider. 

• Convey a warm, caring environment for patients and staff 

• Willingness to be flexible and adaptive to different situations with regards to patients, medical providers and co-workers.  

• Maintain competency in all position responsibilities.