Medical Assistant - Bilingual (English/Spanish) - Patient Test Results

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Job Type

Full-time, Temporary

Description

Make an impact. Join our growing outpatient clinics, focused on improving the wellbeing of families. We are seeking a mission driven and dedicated Medical Assistant for our health center in Orange, CA.

• Bilingual (English/Spanish)
• Improve patient satisfaction by calling patients to share with them their test results and provider's recommendation. At patient's request, schedule the patients for follow-up care. Confirm patient's understanding and satisfaction. Mail results to patients that cannot be reached by telephone.
• Willingness to work as part of a collaborative team that includes, social worker, physicians, nurse practitioners, and physicians.
• St. Jude Neighborhood Health Centers utilizes EPIC for our Electronic Medical Records (EMR) system.
• Grant funded 8-month position.

Who We Are. We are a collaborative community practice, with locations in Fullerton, Anaheim, Orange, and the High Desert. We believe that everyone should have access to high quality comprehensive medical care, regardless of their ability to pay. Our health centers use a team-based model of care that includes family medicine, obstetrics, women's health, oral and vision care, preventative and educational health, mental health, patient advocacy, case management, and community health. Most of our patients live below 200% of the Federal Poverty level, and are best served in Spanish. Through our origins with St. Joseph Health, we have provided care to low-income families since the 1980s, maintaining a commitment to serving our most vulnerable neighbors with high-quality, nationally recognized care. Our work is rooted in our values of Justice, Excellence, Dignity, and Compassion.

Essential Functions (What You Do).

Assist medical providers in providing high quality, efficient and service-oriented patient care by contacting patients via telephone or video call (Zoom) to communicate test results (i.e. lab and radiology) and providers' recommended actions. Schedule patients follow up appointments as needed. Confirm patient's satisfaction with communication and care. Clearly and efficiently document all patient interactions within the medical record. Serve as back-up medical assistant for direct in-clinic patient care, as needed. When requested, assists with patient registration, referrals, scheduling, and exam room turnover. Uphold all HIPAA (Health Insurance Portability and Accountability) and other regulatory compliance and safety requirements. Remain current on all credentialing requirements.

Compensation and Benefits:

Pay Range: $23.00 - $26.16 per hour

Healthcare & Childcare Benefits: available first of the month following start date

• Medical (Blue Sheild HMO)
• Dental (PPO)
• Vision (PPO/VSP)
• FSA- Pre-tax benefit for health care expenses
• FSA Dependent Care- Pre-tax benefit to put toward childcare or other dependent expenses
• Mental Health- Employee Assistance Program & access to meditation resources through Calm

Paid Time Off:

Approximately 25 days off per year, based upon time off accrued and full-time hours

Financial Wellness- Retirement & Investment:

• 401(k) (Vanguard) - eligible first of the month following 30 days, with company match after 1 year of service
• Profit-sharing

Other Benefits:

• Potential option to work remote one-day per week
• Pet Insurance
• Tuition Reimbursement

Requirements

Education:

Must have a certificate of completion from an accredited school of training for medical assisting.

License/ Certifications:

Basic Life Support (BLS) from AHA approved program.

Experience:

Minimum of 6-months of experience as a Medical Assistant or equivalent.

Preferred:

Community Clinic experience

Experience with Epic EMR

Knowledge/Skills/Abilities:

Required:

Demonstrates the ability to read, write and speak English and Spanish without an

interpreter.

Demonstrates interpersonal/cultural sensitivity and work with a diverse and often

underserved population.

Effective written and verbal communication across all levels of the organization

and with vendors.

Highly organized with strong time management skills, being able to perform

simultaneous tasks, prioritize them effectively and follow through quickly.

Proficiency with EMR systems.

Salary Description

$23.00 to $26.16