Medical Assistant, Scribe - Urgent Care

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Job Description

The Medical Technician is responsible for:

• Assisting the physician with basic patient care and medical procedures
• Capturing accurate and detailed documentation of the encounter into the EMR in a timely manner
• Assisting nurses with directing patient flow, inventory, and following up on labs
• Ensuring site lab compliance with CLIA & UCA Regulations

Essential Functions/Responsibilities:

• Assisting the physician with medical procedures within the Medical Assistant (MA) Scope of Practice, which may include but is not limited to external laboratory specimens, UA, EKG, procedure set ups, etc.

• Ensuring Department of Health (DOH) and CLIA compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.

• Being able to fully document in the EMR on multiple patients per hour on average

• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care

• Collects, labels, and processes specimens accurately

• Communicating with patients, pharmacies, and physicians over the phone under provider guidance

• Assisting the licensed practitioner, under the direct and personal supervision of the licensed practitioner, with CLIA waived tests for which training has been provided as well as EKGs, and acting as a second set of hands for limb stability for sling assistance

• Ensuring the site is fully stocked with supplies

• Helping maintain a clean, courteous, and professional working environment

• Providing compassionate care to our patients

• Assisting with training and acclimation of new hire Medical Assistants and Scribes

Qualifications

• If Internal Candidate - must be in good performance and company policy standing

• Graduated from an accredited medical assistant or phlebotomy program; a bachelor's degree in science or related field will be considered

• MA Certification or RMA preferred, but not required

• Medical office experience preferred

• Phlebotomy certification and experience is a plus - training will be provided if needed

• Basic Life Support (BLS) or within 30 days of hire, required

• Able to conduct EKGs

• Experience performing rapid bedside tests preferred ex: UA, finger stick, rapid strep, flu and covid tests

• Excellent verbal, written, and interpersonal skills

• Ability to communicate in English, both orally and in writing, required

• Ability to organize and perform multiple tasks in a timely manner, required

• Basic proficiency in computer use, required

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.