Medical Billing Specialist - Accounts Receivable

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 

You will be a part of our incredible CR BillMax team which provides managed billing services to our CentralReach customers, helping them streamline and scale their billing and collections across all the services they provide. 

This is a hybrid position based in our Ft. Lauderdale, FL office. Team members are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays.

Key Responsibilities:  

• Accounts Receivable & Collections  
  • Manage client collections and accounts receivable  
  • Follow up on insurance-aged Accounts Receivable  
  • Track and resolve discrepancies based on partial payments and contractual obligations 
• Claims & Denial Management  
  • Review and respond to all claim denials  
  • Collect required documentation to facilitate claim processing or appeal  
  • Conduct verifications and authorizations as needed  
• Patient Communication & Support  
  • Communicate patient financial responsibility clearly and professionally  
  • Provide support for other billing-related duties as assigned 
• Team Workflow 
  • Adapt quickly to evolving processes in a flexible and fast-paced team environment  
  • Leverage technology platforms to improve billing accuracy and efficiency 

Desired Skills & Experience: 

• 1-3 years of relevant experience 
• Strong proficiency with computers and billing software systems  required
• Well-organized with excellent multitasking and time management skills  
• Clear, confident communicator with a strong customer service mindset  
• Self-motivated with a professional and positive demeanor  
• Ability to remain composed and solution-oriented in high-pressure situations  
• Experience in ABA billing and collections  preferred
• Familiarity with ERA (Electronic Remittance Advice) payment posting  preferred
• An analytical thinker who enjoys problem-solving and process improvement  

Your success will be measured through key performance indicators (KPIs) such as:   

• Accounts Receivable aging resolution rate  
• Denial overturn rate  
• Timeliness of claim follow-up  
• Contribution to team and department goals aligned with CentralReach’s mission.

#LI-Hybrid

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.  

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.