Medical Billing Specialist / Denials Specialist

Billing Specialist / Denials Specialist Location: McKinney, TX (In-Person) Job Type: Full-Time Starting at $20.00 per hour Join the Growing Team at Next STEPS Worldwide! Next STEPS Worldwide is a rapidly expanding outpatient clinic providing holistic psychological, therapeutic, and nutrition services across all age groups. We are seeking a Billing Specialist / Denials Specialist to join our billing and revenue cycle team in McKinney, TX. This role is critical in ensuring accurate claims processing, denial management, and account resolution. The ideal candidate will have strong attention to detail, a problem-solving mindset, and a passion for supporting a mission-driven organization that’s changing lives every day. Key Responsibilities Review and manage denied or rejected insurance claims to ensure timely resolution and reimbursement Identify patterns and root causes of denials and coordinate with internal teams to correct and prevent future errors Submit corrected claims and appeal letters with appropriate documentation Post and reconcile payments, adjustments, and write-offs in the EMR and billing system Maintain a thorough understanding of payer-specific billing requirements, coding updates, and submission timelines Collaborate with intake, clinical, and billing teams to ensure claims accuracy and completeness Generate and maintain reports on denial trends and recovery outcomes Support overall revenue cycle initiatives as assigned Required Qualifications High school diploma or equivalent (required) Minimum 3 years of experience in medical billing and denial management (preferred in outpatient mental health or medical setting) Strong working knowledge of CPT, ICD-10, and insurance billing procedures Experience with electronic claim submission and payer portals Proficiency in Microsoft Word and Excel Excellent problem-solving, communication, and time management skills Ability to work both independently and collaboratively in a fast-paced environment Schedule Monday to Friday Full-Time, In-Person Compensation & Benefits Pay: Starting at $20.00 per hour, based on experience Benefits Include: 401(k) with employer matching Health, Dental, and Vision insurance Life insurance Paid time off Opportunities for growth and advancement Apply now to join a mission-driven organization that’s committed to healing the world—one client at a time. Visit our careers page to explore more opportunities: www.nextsteps.clinic