Medical Billing Specialist

Tava HealthSalt Lake City, Utah

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Family/Dependent Health

Job Description

About Tava Health

At Tava Health, we believe mental health care should be as accessible and stigma-free as a checkup. We're reimagining the entire experience: from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it.

We’re a fast-growing team on a bold mission: to make high-quality mental health care available to everyone. If you’re passionate about using technology to solve meaningful problems and create lasting change, we’d love to meet you.

About the Role

Tava Health is seeking an experienced and detail-oriented Medical Biller to support our Revenue Cycle Management team. This role focuses on accurate claim creation, timely submissions, payer follow-up, denial resolution, and ensuring an exceptional financial experience for both patients and providers. The ideal candidate thrives in a fast-paced environment, understands behavioral health and EAP billing, and is dedicated to supporting accessible, high-quality mental health care.

This role reports to the Revenue Cycle Manager.

Responsibilities

Prepare, review, and submit clean medical claims to commercial payers.

Verify claim accuracy, including coding, modifiers, eligibility, EAP authorizations, and provider details

Monitor claim rejections and take timely corrective actions

Manage denial resolution: research root cause, correct and resubmit, or prepare appeals

Conduct proactive follow-up on outstanding A/R and aging claims

Support patient billing activities and inquiries when needed

Document all billing activities clearly and accurately in internal systems

Ensure compliance with HIPAA, payer regulations, and state/federal billing guidelines

Collaborate with credentialing, eligibility/benefits, clinical operations, and internal RCM teammates

Identify trends and recommend process improvements to reduce denials and rework

Requirements

2+ years of professional medical billing experience

Strong understanding of CPT, ICD-10, and payer billing requirements

Experience working with EAP (Employee Assistance Program) claims and workflows

Experience submitting claims through clearinghouses and practice management systems

Demonstrated success in A/R follow-up and denial management

Excellent attention to detail, organization, and ability to prioritize workload

Strong written and verbal communication skills

Self-motivated, dependable, and aligned with a mission-driven organization

Preferred

Behavioral health billing experience

Telehealth and/or multi-state payer experience

Experience with Candid Health is a strong plus

Experience in a startup or fast-growing healthcare organization

Why You’ll Love Working at Tava

Competitive salary and stock options (so you share in the company’s success).
Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
Free, generous Tava mental health benefit — of course!
Monthly HSA contributions for qualifying enrolled employees.
Generous PTO and paid holidays.
Paid parental leave.
401(k) retirement plan.
Weekly company-paid lunch via DoorDash and a personal DashPass subscription.
Opportunity to make a meaningful impact at a high-growth, mission-driven company.

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*For tax purposes, priority will be given to candidates living in states where we already have employees. These states are Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Indiana, Maine, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Tennessee, Texas, Utah, and Washington.

Tava is unable to sponsor employment visas (such as the H-1B). Candidates must have authorization to work in the U.S. without company sponsorship now or in the future.

All hiring activities at Tava Health are handled by company representatives using @tavahealth.com or @us.tavahealth.com email addresses.

Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal.

If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at careers@tavahealth.com

Tava Health does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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FAQs About Medical Billing Specialist Jobs at Tava Health

What is the work location for this position at Tava Health?

This job at Tava Health is located in Salt Lake City, Utah, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tava Health?

Employer has not shared pay details for this role.

What employment applies to this position at Tava Health?

Tava Health lists this role as a Full-time position.

What experience level is required for this role at Tava Health?

Tava Health is looking for a candidate with "Senior-level" experience level.

Does Tava Health allow remote work for this role?

Yes, this position at Tava Health supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Tava Health for this role?

Tava Health offers following benefits: Health Insurance, Dental Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Parental and Family Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tava Health?

You can apply for this role at Tava Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.