Medical Case Manager (Healthy Aging)

Job Description

Position: Medical Case Manager (Healthy Aging)

Classification: Non-Exempt

Reports to: Client Services Manager/HRSA Project Director

Salary Rate:

Level 1 (Entry level up to 2 years of direct experience): $24.76 per hour

Level II (3+ years of direct experience): $25.95 per hour

Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.

About Us

At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.

Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.

Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!

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Why Work at CHN?

As a full-time employee, you will enjoy a competitive benefits package, which includes:

Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)

Employee only share of health insurance premium is 100% paid for by CHN

Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).

Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%

Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities

Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP

Eligible for Federal Loan Forgiveness Program

Position Summary:

Working within the Community Health Innovation Department and under the Healthy Aging team, the Medical Case Manager (Healthy Aging) will provide individualized, comprehensive case management and advocacy services to older (50 years old or older) people living with HIV/AIDS.

Essential Job Functions:

• Provides specialized Case Management, based on levels of acuity, to a caseload of assigned clients 50 years old or older.

• Maintains ongoing, proactive contact to assess and monitor client's physical, cognitive and psychosocial status and needs through personal visits, telephone and written contacts.

• Conducts comprehensive intake and needs assessments to identify client needs, including but not limited to:

• Access to healthcare and the client's ability to self-manage and actively participate in healthcare - both HIV and age-specific.

• Adherence medication and medical treatment

• Short term and long term housing needs

• Income stability including employment and/or retirement needs, as well as eligibility for public benefits (SSI, SSDI, Medicaid, Medicare, etc.)

• Mental health and substance abuse issues using program specified assessment tools.

• Food and nutrition

• Risk reduction counseling

• Collaborate with clients or their designated/appointed caregivers, use geriatric screening results to develop strategies and goals in an Individual Wellness Plans, to meet identified needs and improve health outcomes. Maintains timely Individual Wellness Plans according to program policies.

• Assist with processing of emergency financial requests.

• Maintains quality and timely session documentation on all client interactions, as well as referral to and follow-through Wellness Plan goals and aging referrals

• Collects service eligibility documentation in a timely manner according to program policies.

• Assess caseloads on a regular basis to determine potential changes in client acuity. Inactivates cases based on services usage according to program policies and in collaboration with Community Health Innovation team members

• Collaborates and coordinates services with other HIV/AIDS and aging service providers and community agencies.

• Identifies internal and external resources to meet client needs, and refers clients accordingly.

• Complete training to use of geriatric screening and assessment tools, integrating tools into workflow processes and procedures.

• Coordinates/Attends Case Conferences with CHN Housing team, CHN Behavioral Health team, CHN Prevention team, CHN Healthy Aging Programs and other community providers as needed.

• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.

• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.