Medical Case Manager

Job Description

Position: Medical Case Manager

Classification: Non- Exempt

Reports to: Client Services Manager

Salary Rate:

Level 1 (Entry level up to 2 years of direct experience): $21.94 per hour

Level II (3+ years of direct experience): $22.99 per hour

Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.

About Us

At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. At CHN, we are committed to providing a supportive, inclusive, and dynamic work environment where all employees can grow and thrive.

Our commitment to diversity extends to all aspects of our work, and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.

Are you looking to join a team that empowers individuals and creates lasting change in the community? Do you thrive in an environment that values service, innovation, wellness, and integrity? If so, we would love to hear from you!

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Why Work at CHN?

As a full-time employee, you will enjoy a competitive benefits package, which includes:

Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)

Employee only share of health insurance premium is 100% paid for by CHN

Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).

Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%

Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities

Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP

Eligible for Federal Loan Forgiveness Program

Position Summary:

This full time, Medical Case Manager Position is responsible for providing individualized, comprehensive case management and advocacy services to people living with HIV/AIDS in the northern region of Colorado. This position requires some travel, reliable transportation, a valid driver's license and current insurance is required.

Essential Job Functions:

• Provides intensive Case Management, based on levels of acuity, to a caseload of assigned clients.

• Process emergency financial requests

• Maintains ongoing, proactive contact to assess client's physical and psychosocial status and needs through personal visits, telephone and written contacts.

• Conducts comprehensive intake and needs assessments to identify client needs, including but not limited to:

• Access to healthcare and the client's ability to self-manage and actively participate in healthcare

• Adherence medication and medical treatment

• Short term and long term housing needs

• Income stability including employment needs and eligibility for public benefits (SSI, SSDI, Medicaid, Medicare, etc.)

• Mental health and substance abuse issues using program specified assessment tools.

• Food and nutrition

• Risk reduction counseling

• Develops strategies and goals through Individual Wellness Plans, in conjunction with clients, to meet identified needs. Maintains timely Individual Wellness Plans according to program policies.

• Maintains quality and timely session documentation on all client interactions.

• Collects service eligibility documentation in a timely manner according to program policies.

• Assess caseloads on a monthly basis to determine client acuity. Inactivates cases based on services usage according to program policies.

• Collaborates and coordinates services with other HIV/AIDS service providers and community agencies.

• Identifies internal and external resources to meet client needs, and refers clients accordingly.

• Coordinates/Attends Case Conferences with CHN Housing Center, CHN Counseling Services, CHN Prevention Center, and other community providers as needed.

• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.

• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.