Medical Collections Specialist
Center for Advanced Eye CareWilmington, DE
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Overview
Schedule
Full-time
Education
Medical Coding (CCA, CCS, CCS-P, CPC)
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Job Description
As the Medical Collections Specialist, you will be responsible for processing insurance claims, managing patient accounts, and resolving unpaid or rejected claims for ophthalmology and optometry patients. You will maintain accurate claim and account information, post insurance and patient payments as needed, respond to account inquiries, and document all patient interactions.What You'll Do:
- Process and submit electronic and paper claims daily.
- Review and work denials in the workflow system for tasks without a payer response once past 30 days from billing
- Follow up with insurance companies on unpaid or rejected claims. Resolve issues and re-submit claims.
- Prepare appeal letters to insurance carriers when not in agreement with claim denial. Collect necessary information to accompany appeal
- Prepare and submit secondary claim upon processing by primary insurer.
- Verify patient benefits, eligibility and coverage.
- Process patient and insurance carrier refunds.
- Communicate with Finance and Operations Management on issues with collections.
- Work credit balances on the aging and overpayment account and follow the credit balance procedure for resolution
- Answer patient inquiries regarding account status professionally, accurately, and timely; Maintain HIPAA confidentiality of patients.
- Two years of full-time medical billing experience, which includes proficiency working in electronic health record systems, CPT and ICD-10 coding, posting payments and clinic billing; OR an equivalent combination of related training and experience.
- Knowledge of electronic health record system used by department.
- Ability to read and interpret insurance remittance advice.
- Ability to collect, verify and enter data; present information and data in report format.
- Ability to prioritize work to ensure established timelines are met.
- Ability to follow directions and carry out projects independently
- Ability to identify problems and find solutions.
- Ability to communicate effectively, both orally and in writing.
- Ability to maintain confidentiality of information encountered in the course of work and adhere to all HIPAA guidelines/regulations.
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FAQs About Medical Collections Specialist Jobs at Center for Advanced Eye Care
What is the work location for this position at Center for Advanced Eye Care?
This job at Center for Advanced Eye Care is located in Wilmington, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Center for Advanced Eye Care?
Employer has not shared pay details for this role.
What employment applies to this position at Center for Advanced Eye Care?
Center for Advanced Eye Care lists this role as a Full-time position.
What experience level is required for this role at Center for Advanced Eye Care?
Center for Advanced Eye Care is looking for a candidate with "Entry-level" experience level.
What education level is required for this job?
The education requirement for this position is Medical Coding (CCA, CCS, CCS-P, CPC). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Center for Advanced Eye Care for this role?
Center for Advanced Eye Care offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Center for Advanced Eye Care?
You can apply for this role at Center for Advanced Eye Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.