Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Job Description
Key responsibilities:
- Patient interaction:
- Greet patients warmly and professionally, both in person and over the phone.
- Verify patient information and update patient records accurately.
- Collect co-pays and process payments.
- Answer patient questions and address concerns.
- Schedule appointments based on doctor availability.
- Remind patients of upcoming appointments through phone calls or text messages.
- Administrative tasks:
- Manage incoming phone calls, directing them to the appropriate staff member.
- Check and respond to emails and faxes
- Maintain patient files and medical records electronically and physically.
- Prepare patient charts for appointments.
- Process insurance verifications and pre-authorizations
- Coordinate with insurance companies and referring physicians
- Office operations:
- Maintain a clean and organized reception area
- Ensure office supplies are stocked
- Adhere to HIPAA regulations regarding patient confidentiality
- Follow established office policies and procedures
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency with medical office software and electronic health records (EHR) systems
- Knowledge of medical terminology
- Ability to multitask and prioritize tasks effectively
- Customer service focus
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FAQs About Medical Front Desk Jobs at Career Strategies
What is the work location for this position at Career Strategies?
This job at Career Strategies is located in Los Angeles, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Career Strategies?
Employer has not shared pay details for this role.
What employment applies to this position at Career Strategies?
Career Strategies lists this role as a Full-time position.
What experience level is required for this role at Career Strategies?
Career Strategies is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Career Strategies for this role?
Career Strategies offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Career Strategies?
You can apply for this role at Career Strategies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.