Medical Front Desk
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$17-$22/hour
Benefits
Health Insurance
Vision Insurance
Career Development
Job Description
Benefits:
- 401(k)
- Company parties
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Total Performance Physical Therapy is seeking an experienced Front Office Representative / Rock Star Patient Ambassador for our fast-paced, growing outpatient practice. This position plays a critical role in delivering an exceptional patient experience from first phone call through discharge.
We are a people-centered, performance-driven physical therapy practice. The front desk is not an administrative afterthought — it is the heartbeat of our clinics.
Position Overview
This role blends medical front office operations, insurance coordination, and patient experience management. You will be the first impression of TPPT and the standard bearer for professionalism, organization, and positivity.
This is a full-time position in a well-established clinic.
Schedule Requirements:
- Must work 2 evenings per week
Essential Duties & Responsibilities
Patient Interaction & Front Desk Operations
- Greet patients promptly in a courteous, helpful manner
- Check patients in and ensure accurate documentation
- Collect copays and patient balances
- Schedule and manage appointments efficiently
- Answer and manage phones; screen calls; take clear, concise messages
- Provide accurate information to patients regarding services and scheduling
- Balance end-of-day payments and prepare bank deposits
Insurance & Billing Support
- Explain health insurance benefits to patients clearly and confidently
- Verify prescriptions and ensure PT referrals are current
- Alert therapists promptly if prescriptions or authorizations require action
Patient Ambassador Responsibilities
- Ensure every patient receives a 5-Star experience
- Conduct patient surveys and engage with patients proactively
- Support reputation management and patient follow-up processes
- Assist with workshops, community events, and attendance tracking
- Support monthly newsletter coordination
Who This Position IS For
You are:
- Positive, energetic, and solution-oriented
- Highly organized and task-driven
- Reliable and dependable
- Comfortable taking ownership without micromanagement
- A lifelong learner
- Detail-oriented
- Passionate about delivering exceptional service
- Comfortable working in a fast-paced healthcare environment
You thrive when:
- The clinic is busy and moving quickly
- Systems are organized and accurate
- Patients feel valued and cared for
- You are trusted to own your environment
Who This Position Is NOT For
This role is not a fit if you:
- Require constant supervision
- Focus on problems more than solutions
- Engage in gossip or office drama
- Dislike accountability
- Do not care about delivering a high-level patient experience
Qualifications
- Comfortable handling financial transactions and balancing deposits
- Strong communication skills (verbal and written)
- Ability to multitask in a fast-paced setting
- Must be willing to work required evenings
- Must be local to the area
www.totalperformancept.com
Compensation: $17.00 - $22.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Medical Front Desk Jobs at General Accounts
What is the work location for this position at General Accounts?
This job at General Accounts is located in Hatfield, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at General Accounts?
Candidates can expect a pay range of $17–$22 per hour for this role.
What employment applies to this position at General Accounts?
General Accounts lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at General Accounts?
General Accounts is looking for a candidate with "Senior-level" experience level.
What benefits are offered by General Accounts for this role?
General Accounts offers following benefits: Health Insurance, Vision Insurance, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at General Accounts?
You can apply for this role at General Accounts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.