Medical Front Desk Specialist

Thrive Health SmithtownEast Setauket, NY

$21 - $24 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$21-$24/hour

Job Description

We are seeking a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic.

The Ideal candidate will provide the highest-quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without compromising quality. The goal is to make patients and visitors feel comfortable and valued.

Responsibilities include but not limited to:

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Greet and welcome guests
Check patients in/out
Set up patient's appointments
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Check, sort, and forward emails

Requirements:

Proven experience as a front desk representative, agent, or relevant position
Familiarity with office machines (e.g., fax, printer, etc.)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Experience with Google Drive
High School diploma; additional qualifications will be a plus

Benefits:

Dental Insurance
Health Insurance
Vision Insurance
401K
Paid time off
Life Insurance
FSA account
Voluntary Short-Term and Long-Term Disability
Accidental insurance
Critical Illness insurance
Hospital Indemnity insurance
Identity Theft Insurance
Legal program to assist in personal matters
Auto and Home insurance through Farmers Group Select Savings program
Employee financial wellness program though FinFit
Pet Insurance
Alcohol and counseling program though Monument
Caregiving benefits through Motivity Care
Discount plans for perks such as hotels, theme parks, etc.
Loyalty Rewards program

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Schedule:

Monday to Friday
No weekends

Work Location: In person

East Setauket

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FAQs About Medical Front Desk Specialist Jobs at Thrive Health Smithtown

What is the work location for this position at Thrive Health Smithtown?

This job at Thrive Health Smithtown is located in East Setauket, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Thrive Health Smithtown?

Candidates can expect a pay range of $21–$24 per hour for this role.

What employment applies to this position at Thrive Health Smithtown?

Thrive Health Smithtown lists this role as a Full-time position.

What experience level is required for this role at Thrive Health Smithtown?

Thrive Health Smithtown is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Thrive Health Smithtown?

You can apply for this role at Thrive Health Smithtown either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.