landing_page-logo
Sign Up
S logo

Medical Front Office Receptionist

SolvENT Management SolutionsBirmingham, AL
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance

Job Description

General Summary of Duties: Greets patients warmly and checks them in/out efficiently, making sure to schedule follow up appointments. Answer a multi-line phone system and manage appointment scheduling. Verify insurance benefits and collect copays at check-in as well as prior balances. Maintain and update patient demographic information. Manage incoming faxes, emails, and patient messages. Communicate with other staff members for smooth patient care.Supervisory Responsibilities:  NoneMajor Responsibilities/Tasks:
  1. Answer and screen telephone calls in a courteous manner and send messages to physicians and other personnel through the EMR system.
  2. Schedule patient appointments and procedures according to established policies and procedures.
  3. Obtain accurate information from patients and ensure all registration forms are complete.
  4. Collect patient payments at check-in.
  5. Process faxed referrals and call patients to schedule appointments.
  6. Confirm insurance eligibility and benefits before appointments.
  7. Verify account balances and refunds for accuracy.  Provide information to patients regarding unpaid balances.
  8. Call patients to confirm appointments and notify them of the amount they will owe prior to their appointment.
  9. Scan documents into patient charts.
  10. Work the appointment waiting list to fill open spots.
  11. Make copies of forms needed for the front desk.
  12. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
  13. Maintain organization and efficiency of front office, including office supply inventory.
  14. Maintain patient confidentiality.
  15. Perform other related duties as directed or assigned.
EDUCATION: High school diploma or GED. EXPERIENCE:  Minimum of two years of front desk experience in a busy medical office, including verifying benefits. ENT experience preferred.Performance Requirements:Knowledge:
  1. Knowledge of clinic policies and procedures.
  2. Knowledge of basic ENT medical terminology and insurance practices.
  3. Excellent communication and customer service skills.
  4. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  5. Knowledge of CPT and ICD-10 coding.
Skills:
  1. Skill in operating office equipment
  2. Skill in handling incoming phone calls and triaging appropriately.
  3. Skill in written and verbal communication.
  4. Skill in gathering, interpreting, and reporting insurance information.
  5. Skill in learning new EMR systems.
  6. Skill in multitasking and attention to detail.
Abilities:
  1. Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs.
  2. Ability to work effectively as a team member with physicians and other staff.
  3. Ability to interpret and understand insurance benefits and reimbursement.
  4. Ability to flexibly respond to changing demands.
  5. Ability to organize and prioritize tasks effectively.
  6. Ability to communicate clearly.
  7. Ability to work with little supervision.
  8. Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment: Work performed in an office environment. Involves frequent contact with staff and patients.Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle supplies, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. 

Powered by JazzHR

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Medical Front Office Receptionist Jobs at SolvENT Management Solutions

What is the work location for this position at SolvENT Management Solutions?
This job at SolvENT Management Solutions is located in Birmingham, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SolvENT Management Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at SolvENT Management Solutions?
SolvENT Management Solutions lists this role as a Full-time position.
What experience level is required for this role at SolvENT Management Solutions?
SolvENT Management Solutions is looking for a candidate with "Entry-level" experience level.
What benefits are offered by SolvENT Management Solutions for this role?
SolvENT Management Solutions offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at SolvENT Management Solutions?
You can apply for this role at SolvENT Management Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.