Medical Front Office Representative
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Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are seeking a friendly and customer-oriented Front Office Representative to join the team at our Otolaryngology (ENT) office. As a Front Office Representative you will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. To be successful in this role, you should have excellent communication skills, strong attention to detail, ability to multitask, an effective team player, experience using an EMR system, appointment scheduling, and payment collections. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. Office Hours: M-Th 8am-5pm F 8am-3pm (1hr lunch)
Responsibilities
- Greet patients and provide an excellent patient experience
- Answer phone calls and schedule appointments
- Assist patients with paperwork
- Check-in and Check-out of patients
- Payment Collections
- Answer Simple billing questions
- Provide general customer service and attend to the needs of customers throughout their services
- Handle Medical records by attaching/scanning/faxing
- Perform any other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Employees are cross-trained to perform other jobs as needed. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
Benefits/Perks
- Great work-life balance
- Medical, Dental, and Vision Insurance
- 401K Retirement plan after 1 year
- Paid Holidays
- Paid Time Off
Compensation: $16.00 - $17.00 per hour
Automate your job search with Sonara.
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FAQs About Medical Front Office Representative Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in Webster, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect pay range between $16–$17 for this role.
What employment applies to this position at Cb?
Cb lists this role as a Full-time position.
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Cb for this role?
Cb offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.