Medical Interpreter - Spanish

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The Medical Interpreter is responsible for performing interpretations in the target language for scheduled and unscheduled patient encounters.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Manager, Medical Interpreter Services and operates within established organizational and departmental policies and procedures.

Does this position require Patient Care? Yes

Essential Functions

Facilitate communication between parties accurately without judgment or making comments.

• Maintain impartiality in all conversations, never giving an opinion even if asked by the patient or client.
• Strictly adhere to the IMIA Code of Ethics.
• Strive to develop a relationship of trust and respect at all times, treating every patient with dignity and respect.
• Disclose any real or perceived conflict of interest that could affect objectivity, and withdraw from assignment when appropriate.
• Explain cultural differences or practices to healthcare providers when appropriate.
• Maintain a low profile by neither expressing personal opinions nor reacting to what is said.
• Maintain level of knowledge of evolving language and medical terminology through continuing education and ties with IMIA.
• Provide interpretation services in target language within the CDH facility and off-sites, both in person and via telephone, with the goal of filling as many requests as possible without utilizing outside agencies.
• Complete encounter forms at conclusion of each encounter for all interpretations provided.
• Enter encounter information on computer system.
• Provide coverage for the Manager, Medical Interpreter Services in his/her absence.
• Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.
• Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
• Meet annual competency and retraining requirements.
• Attend meetings as required.
• Perform other related functions/duties as requested.

Qualifications

Education

Can this role accept experience in lieu of a degree?

Licenses and Credentials

Class D Passenger Vehicle Driver's License [State Massachusetts] - required

Experience

Interpreting experience 1-2 years preferred Experience in a health care setting preferred

Knowledge, Skills and Abilities

• Education and training relative to medical interpretation in target language required.
• 60-hour Interpreter Training Certificate (AHEC or equivalent) required.
• Oral and written fluency of English and target language and demonstrated proficiency in medical terminology required.
• Reliable transportation to fill requests in surrounding physician offices required.
• Flexible hours required.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs- 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision- Far Constantly (67-100%)
• Vision- Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

30 Locus Street- LAND

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$23.70 - $32.95/Hourly

Grade

SC2C29

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.