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Medical Office Admin (Patient Care Rep/Front Desk)

Vivo HealthStaffPleasanton, CA
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Overview

Remote
On-site

Job Description

Medical Office Administrator

Location: Pleasanton, CA

Full-Time | Health Insurance & Benefits Included

About the Role

We are seeking a friendly, detail-oriented, and tech-savvy Medical Office Administrator to join an established medical practice in Pleasanton, CA. This is a forward-facing role that serves as the first point of contact for patients, helping ensure a smooth, welcoming, and efficient office experience.

Key Responsibilities

  • Greet and check in patients in a professional and courteous manner

  • Schedule appointments and manage provider calendars

  • Verify insurance eligibility and collect co-pays

  • Maintain accurate patient records in the electronic medical record (EMR) system

  • Answer and route phone calls, emails, and patient inquiries

  • Coordinate referrals and communicate with other healthcare providers

  • Support billing and administrative processes as needed

  • Maintain a clean, organized front office environment

Required Qualifications

  • Minimum 1 year of experience in a forward-facing office or retail/customer service role

  • Strong attention to detail and organizational skills

  • Comfortable using computers, EMR systems, and office software (tech-savvy)

  • Excellent communication and interpersonal skills

  • Spanish bilingual (highly preferred)

Preferred Qualifications

  • CNA (Certified Nursing Assistant) or Medical Assistant background

  • Familiarity with navigating the American healthcare system (insurance, referrals, authorizations, etc.)

  • Language (Spanish, Cantonese, Mandarin, etc)

Benefits

  • Health insurance

  • Competitive compensation

  • Supportive team environment

  • Opportunities for growth within the practice

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FAQs About Medical Office Admin (Patient Care Rep/Front Desk) Jobs at Vivo HealthStaff

What is the work location for this position at Vivo HealthStaff?
This job at Vivo HealthStaff is located in Pleasanton, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Vivo HealthStaff?
Employer has not shared pay details for this role.
What employment applies to this position at Vivo HealthStaff?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Vivo HealthStaff?
You can apply for this role at Vivo HealthStaff either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.